What can IBM Order Management software do for your business?

IBM's order management system provides order orchestration through a centralized inventory, order promising and fulfillment hub to support omni-channel order management. It helps enterprises increase fill rates and inventory turns, reduce markdowns, improve customer loyalty and increase share of wallet. IBM Order Management software also enables you to make better decisions about how to promise and fulfill customer orders, resulting in improved profitability and customer satisfaction.

Centralize inventory

Provides a single view of supply and demand across channels allowing you to offer an accurate promise date to the customer and, if needed, to schedule alternative fulfillment locations.

Customize omnichannel order management

Offers flexible business process definitions and adaptable fulfillment models to allow customers to begin an order through virtually any channel, complete it and take delivery almost anywhere.

Aggregate order information

Collects orders from multiple order capture channels (online, call center and store) and provides a single source of order status information across these channels.

Security and privacy in the cloud

  • IBM enables companies to scale and adapt quickly to changing business needs without compromising security, privacy or risk levels when using IBM cloud offerings.

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