Solution overviews IBM Sterling Order Management Deliver the "perfect order" with an intelligent fulfillment platform. Read the data sheet (PDF, 102 KB) IBM Sterling Inventory Visibility See it. Sell it. Manage it more profitably. Read the overview (PDF, 1 MB) IBM Sterling Fulfillment Optimizer with Watson Execute optimized omnichannel fulfillment plans at the lowest cost-to-serve. Read the overview (PDF, 115 KB) Product demos The Perfect Order Explore the new standard in omnichannel fulfillment. View the demo Inventory visibility See how you can say “yes” more often to your customers, while getting accurate and scalable inventory views, and maximizing inventory ROI. Experience the demo IBM Sterling Fulfillment Optimizer with Watson Gain a holistic view of omnichannel operations across different functional areas. View the demo Case studies Follett Corporation Unifying 1,200 independent online stores with an order management system. Read the case study Eileen Fisher Delivering consistent, high-quality customer experiences with omnichannel order management. Read the case study Parker Hannifin Corporation Turning supply network complexity into competitive advantage with a global order orchestration framework. Read the case study Fossil Empowering customers to engage on any touchpoint with an omnichannel fulfillment hub. Read the case study Analyst reports IHL The Order Management Market: An IHL Retail Executive Advisory Program Research Study, September 2020 Read the report Forrester The Omnichannel Maturity Report 2020 reveals why customers are demanding more, why capabilities must evolve and how to target areas for improvement. Read the report Forrester The Total Economic Impact™ of IBM Sterling Order Management for B2C companies Read the report B2B resources Certified containers Modernize and scale your enterprise software solutions across multiple environments with IBM Certified Containers on Red Hat® OpenShift®. Read the paper (PDF, 669 KB) Forrester Enable more efficient relationships among B2B businesses, their partners and their customers with IBM Sterling Order Management. Register for the report Industrial point of view Deliver on more customer promises, whether you're in wholesale distribution, manufacturing, logistics or other industrial sectors. Read the paper Webinars Omnichannel order management IDC examined the impact fulfillment can have on the customer experience. Watch the webinar (link resides outside ibm.com) Perfect order management Hear about best practices for choosing a solution that meets customer needs. Watch the webinar (link resides outside ibm.com) Inventory visibility Together let’s optimize your inventory. Watch the webinar (link resides outside ibm.com) Expert resources to help you succeed Product documentation Find answers quickly in IBM product documentation. Blog Gain insights on building an intelligent, self-correcting supply chain. Community Get technical tips and insights from others who use the product.
