Explore the new IBM Sterling Supply Chain Suite Learn more Case studies Eileen Fisher Delivering consistent, high-quality customer experiences with omnichannel order management Read the case study Parker Hannifin Corporation Turning supply network complexity into competitive advantage with a global order orchestration framework Read the case study Fossil Empowering customers to engage on any touchpoint with an omnichannel fulfillment hub Read the case study EG Gate Enabling omnichannel fulfillment from a company's factory floor to their customer's doorstep Read the case study White papers Gartner guide Best Practices for Implementing Retail Distributed Order Management Systems Read the white paper Forrester Report A path to omnichannel fulfillment that will help retailers stay agile and attuned to customer needs Read the white paper White paper Industry leaders’ guide to success in omnichannel order management Read the white paper (PDF, 2.2 MB) Analyst reports IDC MarketScape Worldwide Distributed Order Orchestration for Midmarket Retailers 2018 Read the report IDC MarketScape Worldwide Distributed Order Orchestration for Enterprise Retailers 2018 Read the report The Forrester Wave Omnichannel Order Management Systems, Q3 2018 Read the report Webinars Omnichannel order management IDC examined the impact fulfillment can have on the customer experience. Watch the webinar Perfect order management Hear about best practices for choosing a solution that meets customer needs. Watch the webinar