Case studies Eileen Fisher Delivering consistent, high-quality customer experiences with omnichannel order management. Read the case study Parker Hannifin Corporation Turning supply network complexity into competitive advantage with a global order orchestration framework. Read the case study Fossil Empowering customers to engage on any touchpoint with an omnichannel fulfillment hub. Read the case study White papers and data sheets Forrester report Put fulfillment at the heart of the customer experience. Read the white paper White paper Industry leaders’ guide to success in omnichannel order management. Read the white paper (PDF, 2.3 MB) Data sheet Deliver a superior customer fulfillment experience with IBM Order Management. Read the data sheet (PDF, 729 MB) Analyst reports The Order Management Market An IHL Retail Executive Advisory Program Research Study. Read the report Gartner Best practices: Implementing retail distributed order management systems. Read the report Forrester The Total Economic Impact™ of IBM Sterling Order Management. Read the report Webinars Omnichannel order management IDC examined the impact fulfillment can have on the customer experience. Watch the webinar Perfect order management Hear about best practices for choosing a solution that meets customer needs. Watch the webinar Inventory visibility o you have an accurate view of inventory? See five use cases in five minutes. Watch the webinar (5:15)