Solution overviews IBM Sterling Order Management Deliver the "perfect order" with an intelligent fulfillment platform. Read the data sheet (PDF, 246 KB) IBM Sterling Inventory Visibility See it. Sell it. Manage it more profitably. Read the overview (PDF, 1 MB) IBM Sterling Fulfillment Optimizer with Watson Execute optimized omnichannel fulfillment plans at the lowest cost-to-serve. Read the overview (PDF, 814 KB) Product demos The Perfect Order Explore the new standard in omnichannel fulfillment. View the demo Inventory visibility See how you can say “yes” more often to your customers, while getting accurate and scalable inventory views, and maximizing inventory ROI. Experience the demo IBM Sterling Fulfillment Optimizer with Watson Gain a holistic view of omnichannel operations across different functional areas. View the demo Case studies Hudson Bay Company IBM sits down with HBC’s Ope Bakare to talk about the pandemic, customer engagement and the changing role of IT. Read the case study Follett Corporation Unifying 1,200 independent online stores with an order management system. Read the case study Eileen Fisher Delivering consistent, high-quality customer experiences with omnichannel order management. Read the case study Parker Hannifin Corporation Turning supply network complexity into competitive advantage with a global order orchestration framework. Read the case study Fossil Empowering customers to engage on any touchpoint with an omnichannel fulfillment hub. Read the case study Sally Beauty Implementing ship-from-store capabilities in just 3 weeks to respond to growing DIY demand. Read the case study Pandora Learn how jewelry retailer Pandora accelerated the rollout of new omnichannel fulfillment and real-time inventory management capabilities. Read the case study Analyst reports Omni-Channel/Curbside Fulfillment Technology This IDC study addresses how the strain on supply chains and store operations wrought by rising ecommerce has served to accelerate the adoption of technologies. Download the paper The 2021 Order Management Market: An IHL Executive Advisory Program Research Stud Learn about key trends and drivers in the order management software market and see why IBM was ranked a leader by IHL. Read the IHL report How to Transform the B2C Customer Experience with Omni-Channel Order Fulfillment This 2021 IDC report addresses how customer behaviors are shifting with the rise of ecommerce and what technologies retailers can use to transform customer experiences. Read the IDC Technology Spotlight (PDF, 1.5 MB) B2B resources Industrial point of view Deliver on more customer promises, whether you're in wholesale distribution, manufacturing, logistics or other industrial sectors. Read the paper Certified containers Certified containers overview Modernize and scale your enterprise software solutions across multiple environments with IBM Certified Containers on Red Hat® OpenShift®. Read the paper (PDF, 669 KB) Certified containers video Watch how IBM Sterling Order Management helps Joe's local grocer provide the optimal fulfillment experience. Watch the video (02:20) Webinars B2B order orchestration Hear from Forrester analyst on what you need to get started on your B2B digital transformation. Register to watch the webinar (link resides outside ibm.com) Automate order processing Learn how a dedicated OMS can improve inventory management and business agility. Register to watch IDC webinar (link resides outside ibm.com) Expert resources to help you succeed Product documentation Find answers quickly in IBM product documentation. Blog Gain insights on building an intelligent, self-correcting supply chain. Community Get technical tips and insights from others who use the product.
