Resources

Learn how IBM Sterling Order Management supports omnichannel order management
Read the 2024 IHL research study Read the ebook
Illustration of Sterling Order Management dashboard
Introduction to IBM Sterling® Order Management
Cut through complexity with fast, flexible and responsive supply chain platforms for B2B and B2C commerce.
IBM Sterling Order Management
Get a quick understanding of the available applications and why you should choose IBM as a vendor.
Discover how to manage through complexity and preserve business continuity while leaning in to cost optimization.
Learn how to employ the IBM Sterling Store Engagement capabilities.
IBM Sterling Intelligent Promising Premium launch announcement
IBM Sterling Intelligent Promising Premium empowers retailers to address fulfillment costs even within complex environments, all through a modern, adaptable platform.
Analyst reports The 2024 Order Management Market
Explore the key trends and drivers that make IBM Sterling Order Management the leader in the order management market.

Case studies

hagebau

Home improvement retailer hagebau drives higher customer satisfaction with an integrated order management system.
Two women shopping in a clothing store
abof

As a new player looking to shake up India’s e-commerce market, abof created a shopping experience that wows customers and makes it easier for them to find clothes that fit them perfectly.
Person holding smartphone in one hand and credit card in other hand
Follett Corporation

Follet Corporation, a provider of educational services and products, used IBM Sterling to unify 1,200 independent online stores.
Wooden clothes hanger with price tag laying on floor
Eileen Fisher

Fashion retail brand Eileen Fisher delivered consistent, high-quality customer experiences with omnichannel order management.
Person at table looking to the laptop
Fossil

Fashion designer and manufacturer Fossil Group empowers customers to engage on any touchpoint with an omnichannel fulfillment hub.
Shelves of makeup products in retail store
Sally Beauty Holdings

Sally Beauty Holdings implemented ship-from-store capabilities in just 3 weeks to respond to growing DIY demand.
Close-up view of hand holding tweezers and picking up small piece of silver jewelry in the format of a king's crown
Pandora Jewelry

Jewelry manufacturer and retailer Pandora accelerated the rollout of new omnichannel fulfillment and real-time inventory management capabilities.
Employee on an assembly line scanning boxes on a rotating lid
Parker Hannifin Corporation

Manufacturing giant Parker Hannifin Corporation transformed their distribution network with a global order orchestration framework so that customers can have a unified way to browse and buy products.

Certified containers IBM Certified Containers
Modernize and scale your enterprise software solutions across multiple environments with IBM Certified Containers on Red Hat® OpenShift®.
Watch how IBM Sterling Order Management helps Joe's local grocer provide the optimal fulfillment experience.
Documentation and support IBM Sterling Order Management
Your one-stop shop for IBM Sterling Order Management documentation, APIs, articles, blogs and more.
IBM Sterling Store Engagement
Your one-stop shop for IBM Sterling® Store Engagement (on premises and SaaS) product documentation, support, training and more.
IBM Sterling Order Management support
Your go-to web page for support documents, application module help, configuration help and industry solutions.
Take the next step

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