Preserve brand trust by providing shoppers with greater certainty, choice and transparency across their buying journey. IBM Sterling® Intelligent Promising empowers retailers to improve digital conversions, real-time global inventory visibility, and in-store sales while increasing omnichannel profitability.
Why choose IBM Sterling Intelligent Promising1
Confidently deliver choice and transparency to every shopper throughout the buying journey.
Increase digital conversions by presenting precise promise dates on the product list page, product details page, and during checkout.
Reduce order cancellations and optimize inventory by dynamically providing shoppers with enterprise-wide inventory views.
Balance predefined business rules with real cost drivers to make the best fulfillment decisions for business outcomes, optimizing across thousands of permutations in milliseconds.
Utilize AI-powered sales and demand data to recommend sourcing decisions based on customer choice or cost efficiencies.
Drive higher conversions and in-store sales with accurate promise dates, choice in delivery/pickup, upsell of related products and intelligently reduce markdowns and stockouts with machine-learning.
IDC research shows that in times of crisis, companies that keep the focus on providing stellar customer experiences as well as on agility are best positioned to improve customer loyalty, shift business models, win market share, and thrive.
Deploy faster with help from our Business Partners. Access their expertise with our technologies to implement, customize, integrate and more.
Deliver the perfect order with a complete omnichannel order fulfillment platform built for sustainability.
IBM Sterling CPQ transforms and automates configuration, pricing and quoting of complex products and services.