Preserve brand trust by providing shoppers with greater certainty, choice and transparency across their buying journey. IBM Sterling® Intelligent Promising empowers retailers to improve digital conversions, real-time global inventory visibility and in-store sales while increasing omnichannel profitability.
Access the report
Explore the essential guide to engaging customer experiences with intelligent promising
increase in online sales with estimated arrival date across product list pages (PLP) and product detail pages (PDP).1
reduction in overall inventory costs by avoiding costs associated with excess inventory and by reducing investment in inventory working capital.1
reduction in online order fulfillment shipping costs by optimizing sourcing decisions and reducing split shipments.1
Confidently deliver choice and transparency to every shopper throughout the buying journey.
Increase digital conversions by presenting precise promise dates on the PLP and PDP and during checkout.
Reduce order cancellations and optimize inventory by dynamically providing shoppers with enterprise-wide inventory views.
Balance predefined business rules with real cost drivers to make the best fulfillment decisions for business outcomes, optimizing across thousands of permutations in milliseconds.
Use AI-powered sales and demand data to recommend sourcing decisions based on customer choice or cost efficiencies.
Drive higher conversions and in-store sales with accurate promise dates, choice in delivery or pickup, upsell of related products and intelligently reduce markdowns and stockouts with machine learning.
See how fashion retail brand Eileen Fisher delivers consistent, high-quality customer experiences with omnichannel order management.
Discover how Pandora customers gain a personalized digital experience by optimizing e-commerce fulfillment with cloud-based order management.
See what customers are saying about the overall IBM Sterling® Order Management solutions on G2
Find out how one client benefitted from the system’s various applications and capabilities.
Discover how one user employed the system's capabilities to offer their customers a seamless ordering experience.
Learn what this user found most helpful about the order management system.
This IHL report shares the key trends and drivers that make IBM Sterling Order Management a leader in the order management system (OMS) market.
This IDC report explores the benefits of using a dedicated OMS for manufacturers and distributors and shows how IBM brings modern OMS capabilities to B2B organizations.
This IDC report explains why it’s vital for retailers to understand what inventory is available to promise and why it’s important to meet customer demand by being able to deliver on that promise.
This self-paced course introduces the features and capabilities of IBM Sterling Intelligent Promising.
Deliver the perfect order with a complete omnichannel order fulfillment platform built for sustainability.
Transform and automate configuration, pricing and quoting of complex products and services and transform the buying and selling across all your buyers’ channels.
Apply the power of artificial intelligence and the speed of automation to improve supply chain management, resiliency and sustainability.