Watson Supply Chain

Watson Supply Chain solutions
Industry-specific solutions
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Gain visibility and detect anomalies across your B2B transactions

Visibility that only AI can deliver

Get end-to-end supply chain visibility with IBM Supply Chain Insights

Manage disruptions quickly and confidently

Make your B2B network frictionless, scalable and cloud enabled

See how with IBM B2B integration

Reinvent the way your business delivers

Today, your customers expect what they want, when and where they want it. If you don't deliver on that kind of promise, another brand will.

A smarter supply chain, enabled with AI and blockchain, gives you unmatched visibility and insights so you can make informed decisions and mitigate disruptions before they impact your ability to deliver business results.

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Watson Supply Chain solutions

Simplify and modernize your B2B networks

Improve data flow across B2B relationships by automating manual processes and ensuring critical transactions and data exchange are reliable, secure and scalable.

Connect and collaborate across your business partners

Get deep visibility across your end-to-end supply chain transactions

See what you couldn't before with real-time insights so you can proactively make informed decisions and mitigate disruptions before they impact your business.

Gain supply chain visibility and manage disruptions quickly

Deliver the perfect order every time

Gain real-time inventory visibility across your end-to-end supply chain so you can fulfill every customer order perfectly and profitably.

Get greater visibility into inventory and orders

Industry-specific solutions

See how IBM solutions enable a smarter supply chain in your industry

Explore supply chain solutions for retailers

Explore supply chain solutions for chemicals companies

Explore supply chain solutions for manufacturers

“ IBM Supply Chain Business Network processes billions of documents a year. ”

— John Del Pizzo, Program Director, B2B Cloud Services, IBM Watson Supply Chain

See how IBM clients are succeeding

Lenovo transforms its supply chain with AI-driven insights

With IBM Supply Chain Insights, Lenovo uncovers hidden opportunities to cut operational costs and drive incremental revenue.

Read the Lenovo story

Master Lock reduces error-rates and disputes chargebacks

With IBM Supply Chain Business Network, Master Lock has AI capabilities to help business users gain deeper insight into EDI processes.

Read the Master Lock story

Eileen Fisher delivers outstanding customer experiences

Builds a central inventory, order promising and fulfillment hub based on IBM Order Management — enabling true omnichannel retail capabilities.

Read the Eileen Fisher story

Product spotlight

IBM Order Management

Deliver a seamless omnichannel customer experience and optimize order fulfillment across every location in your supply chain.

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IBM Supply Chain Business Network

View all relevant transactions from a single dashboard to quickly pinpoint and assess issues allowing resolution in minutes not hours.

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IBM Supply Chain Insights

Predict, quickly assess and effectively mitigate disruptions and risks to optimize supply chain performance with AI-powered capabilities.

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IBM Connect:Direct

Automate point-to-point file transfers reliably in a security-rich environment for high-volume delivery within and among enterprises.

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IBM B2B Integrator

Reduce costs by consolidating on a single platform with automated B2B processes.

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Explore supply chain topics

Supply chain management

Supply chain analytics

Managed file transfer (MFT)

Electronic data interchange (EDI)

Order management

B2B integration

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Building a smarter supply chain: IBM point-of-view

Discover how together, AI and blockchain have the power to transform supply chain operations providing better visibility and insights fundamentally.

Read IBM's point-of-view (1.9 MB)

Blog: IBM Watson Supply Chain

Read posts written by IBM leaders on a variety of topics related to supply chain visibility and management.

Read the blog

LinkedIn: IBM Watson Supply Chain Network

Join the IBM Watson Supply Chain Network group and interact with supply chain professionals exploring AI and blockchain.

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Engage an expert

Schedule a one-on-one consultation with experts who can help you make your supply chain smarter with AI-enabled solutions.

Schedule today