Document management is a system or process used to capture, track and store electronic documents such as PDFs, word processing files and digital images of paper-based content.

Document management can save you time and money. It provides document security, access control, centralized storage, audit trails and streamlined search and retrieval.

IBM case management


Better customer service

Document management is important

Paper storage may require significant physical space. A document management platform can integrate disparate documents for greater control, access and process efficiency. It offers advantages in terms of information retrieval, security, governance and lower cost of operations. What’s more, proper records management is becoming a legal imperative.

Solving common challenges


IBM Cloud Pak® for Business Automation

Achieve better performance by applying intelligent automation to transform core operations.

IBM® Content Manager on Demand

Capture and store high-volumes of documents including XML data sets, outbound statements and more.

IBM Datacap on Cloud

Streamline the capture, recognition and classification of documents for users and in applications.

IBM FileNet® Image Services

Manage large volumes of fixed information with fast, security-rich access to enterprise content.

IBM FileNet Content Manager

Use low-code tools and capabilities to help create meaningful business applications on any cloud.

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