IBM ECM System Monitor

A proactive health monitoring solution to manage your BA applications on premises or on any cloud

Man is coding on different screens

Overview

IBM Enterprise Content Management System Monitor helps manage your business automation (BA) ecosystems by giving BA administrators and IT operations full insight into BA health 24 hours a day, every day of the week. The proactive application health monitoring helps protect the productivity of users and optimize your customer experience. The integration with IBM Instana® provides BA specific events and metrics to the observability engine, adding BA to the bigger picture.

Higher productivity

Get the service quality that workers need to ensure customer satisfaction across lines of business.

Lower costs

Automate routine activities in system administration 24/7 to make IT operations more cost-effective.

Support IT service management

Provide meaningful insights to central ITSM processes and solutions like IBM Instana and ServiceNow.

Accelerate modernization

Free up your specialists from mundane daily checks and use their skills for platform modernization and innovation.

Key features Proactive health monitoring

Manage Content and Workflow applications to guarantee availability and performance of business services. Observe changes early on - before they impact workers and customers.

Automated alerting 24/7

Forward events to central observability and monitoring tools to alert IT operations and respond to incidents immediately.

Work across environments

Monitor your traditional and containerized Content and Workflow platforms deployed on-premises, on private cloud, and on hybrid cloud - in one Single Point of Control.

Support DevOps

Use insights into full stack availability, performance, and end user experience during your testing, staging, and daily operation. 

Reduce IT spend

Use performance metrics to optimize resource allocation, reducing cloud spend without sacrificing performance.

Integration with ITSM

Provide incidents, performance metrics, and capacity metrics to your central Service Level Reporting, adding your Content and Workflow platform to the bigger picture to gain better insights.

Product images

Screenshot of event console
Event console

The event console provides detailed information about incidents, performance metrics, and capacity metrics, alerting you about changes in the application’s availability and performance.

Screenshot of livecharts
Single Pane of Glass

See the health of your entire Content and Workflow platform in one single pane of glass.

Screenshot of heatmap
Easy setup

Predefined monitoring templates help getting ESM implemented quickly. Out-of-the-box and custom tasks enable you to automatically respond to incidents.

Screenshot of event console
Event console

The event console provides detailed information about incidents, performance metrics, and capacity metrics, alerting you about changes in the application’s availability and performance.

Screenshot of livecharts
Single Pane of Glass

See the health of your entire Content and Workflow platform in one single pane of glass.

Screenshot of heatmap
Easy setup

Predefined monitoring templates help getting ESM implemented quickly. Out-of-the-box and custom tasks enable you to automatically respond to incidents.

Take the next step

Connect with us today to discuss pricing and start planning your ECM System Monitor deployment.