Overview

What is IBM® FileNet® Content Manager?

IBM FileNet Content Manager is a flexible, full-featured content management solution that provides the foundation for IBM Cloud Pak® for Business Automation. It uses AI to deliver deep insights from your unstructured content. Use it to create innovative business applications on any cloud and more effectively manage all your content, from any source.
Securely Share Content with External Users

Securely Share Content with External Users (03:37)

Get IBM FileNet Content Manager as part of IBM Cloud Pak for Business Automation to extend your investment and scale with confidence

Integrated

Learn more about IBM Cloud Pak for Business Automation

IBM Cloud Pak for Business Automation includes AI-powered capabilities, a common UI and low-code tools.

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Complete

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Get task automation, workflow orchestration, decisions management, content services and more.

Modern

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It’s a modular and easy-to-consume pricing approach, so you only pay for what you need.

Benefits

How IBM FileNet Content Manager benefits you

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Simplify and accelerate solution development

Content managers and business users can engage low-code tools and modern GraphQL APIs to create secure, content-centric applications that can handle large volumes of documents to deliver results.
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Save time and create visibility

Quickly search for content across the enterprise, including information captured from paper documents. Securely share content with external users from any device and within existing applications.
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Improve productivity

Activate content by using deep learning AI to extract insights and data from unstructured content. Maximize productivity by eliminating manual document classification and error-prone metadata entry.
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Improve your customers’ experience

Reduce turnaround times by streamlining content management processes and delivering critical content where it is needed most. Accelerate customer support inquires, payments, approvals and more.

Omdia: Selecting a Content Services Platform Solution, 2021

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Features

IBM FileNet Content Manager features

Low-code developer tools and GraphQL APIs

Help users and developers to deliver business applications with a portfolio of content services for document management, intelligent information extraction and more.

AI business context engine

Leverage modern AI tools designed for rapid project development and deployment. Automate the document classification and extraction process to afford workers more insight and operational control.

Unified content governance

Manage content more securely, consistently and intelligently from all repositories and file shares from a single, comprehensive and scalable solution.

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Edit in Microsoft Word

Screenshot showing Microsoft Word editing capabilities in IBM FileNet Content Manager

Edit in Microsoft Word

Collaborate seamlessly and in real time using Microsoft Office for the web. 

External file share

Screenshot showing external file share capabilities in IBM FileNet Content Manager

External file share

Securely share with external users.

Annotate and redact

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Annotate and redact

Create annotations and apply redactions to content with an advanced viewer

Client stories

See how other organizations are using this product to deliver better business outcomes

Union Bank

UNION BANK accelerates return on investment with IBM ECM

See how Union Bank improved customer engagement with IBM content services.

Watch the video (03:57)

Fleet Hire Services

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Learn how Fleet Hire Services used IBM enterprise content management solutions to help manage complex operations efficiently.

Read the case study

Central Nacional Unimed

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Learn how Central Nacional Unimed streamlined medical billing with electronic content workflows.

Learn more

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Streamline the capture, recognition and classification of business documents.

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Get started

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