What is the platform?

The IBM Automation Platform for Digital Business is an integrated platform of five automation capabilities that help business people drive virtually all types of automation projects at speed and scale.

You can automate repetitive human tasks, content management, process workflows, data capture and business decisions with the platform’s flexible, integrated capabilities.

What would you like to automate?

The platform capabilities purposefully address five key areas that exist in every organization and where automation provides clear benefits.

Tasks – Use bots to automate human tasks

Record and automate repetitive human tasks to automate mundane work, eliminate copy-and-paste and data entry errors, and free employee time to do higher-value work.

Content – Share and manage enterprise content

Provide highly secure and compliant management of most types of content, support instant access to content, connect content to digital business applications and help manage governance and compliance.

Workflow – Design and manage end-to-end workflows

Model, automate, change, monitor and optimize core business processes to improve consistency across tasks and processes, increase productivity and straight-through processing.

Capture – Capture, classify and extract data from content

Digitize business documents, so you can classify those documents and extract important data from them, reduce or eliminate manual entry and errors, increase efficiency and productivity, and automate the extraction of insights from unstructured data.

Decisions – Automate decisions with business rules

Capture, automate and manage business rules to encourage rapid adaptation to change, increase the consistency and auditability of decisions, and detect problem situations in real time.

What’s new

Check out the new automation offerings and platform improvements designed to make automating work smarter and simpler.

Apply AI to your operational apps to intelligently automate work

Using IBM Business Automation Intelligence with Watson — a learning system designed for business managers — you can move beyond one-off AI experiments to systematically apply AI to business operations.

Capture, visualize and act on operational data

IBM Business Automation Insights lets you capture all the events generated by the platform’s operational systems, aggregate them into business-relevant key performance indicators (KPIs) and present a meaningful, real-time view of business operations.

Choose your deployment option

You can deploy and run the automation platform in your cloud, the IBM Cloud™, on premises or any combination of the three.

Why choose the IBM Automation Platform for Digital Business?

IBM’s automation platform provides the ability to automate virtually all types of work across the enterprise — from highly repetitive and administrative to more personalized, expert-level work. The platform’s flexible, integrated features provides benefits, including:



The platform features — such as workflow, decision automation and content manager — are deeply integrated so you get more value when you use multiple components.

Consistent user experience and operational insights

The platform provides a common, consistent user experience across operations, and supports reusable skills and assets that users can share among capabilities. Platform services help drive analytics and operational insights.

The ability to start and buy solutions more easily

You can start small with one capability, then mix and match capabilities as business needs evolve. You also have the flexibility to deploy the platform on premise or in the cloud, either the IBM Cloud or another cloud you manage.

Established ROI

IBM commissioned Forrester™ Consulting to examine the potential return on investment of implementing the platform. Learn how one organization experienced benefits of nearly USD 23.9 million with a ROI of 675%.

Automation Learning Hub

Get the latest product information, guides, demos and more to help you automate all types of work at scale.

Contact an expert

IBM offers a scalable platform for rapidly prototyping solutions that automates and augments critical business processes. With an established ecosystem and industry expertise, you can start quickly and scale to enterprise-wide deployment — without the fragmentation of platform and skills that is common to other providers.