Turn your SOPs, manuals and websites into trusted answers with citations. Deploy in days, without a data science team.
AI agents that connect knowledge across your business
Teams in operations, field service and IT rely on information spread across SOPs, manuals, intranets and other internal content. Many build retrieval-augmented generation (RAG) solutions to make that knowledge accessible, but those projects often take months to deploy and still produce answers that hallucinate or can't be traced back to a trusted source.
IBM® watsonx Orchestrate®, using the prebuilt agent ContentIQ from symplistic.ai (link resides outside of ibm.com), automates retrieval-augmented generation (RAG) to turn your SOPs, manuals and internal content into an AI knowledge agent that answers questions with citations — grounded only in your approved sources, deployable in as little as two days. As your AI strategy grows, IBM watsonx Orchestrate gives you a single control plane to orchestrate, govern and observe AI agents across your business.
Proven across industries
accuracy on customer content1
days to a working agent1
industries in production1
No data science team1
See how SCEA created an AI knowledge agent
Learn how Swan Christian Education Association combined IBM watsonx Orchestrate, ContentIQ and Microsoft 365 to help employees access trusted information while preserving document permissions and source traceability.
Get your AI knowledge agent running in days.
Here’s how:
1 — Connect your knowledge. Point the agent at your documents, SharePoint, OneDrive, Box, websites and behind-the-firewall knowledge. It crawls, cleans and ingests automatically.
2 — It builds the RAG pipeline for you. The agent chunks, vectorizes and optimizes retrieval—no configuration, no data science team.
3 — Deploy answers you can trust. Every answer is grounded only in your content and backed by citations, with role-based access control and governance built in.
Connect the content you already have
Your knowledge agent ingests the sources your teams use every day—SharePoint, OneDrive, Box, Google Drive, websites and behind-the-firewall content—and turns them into trusted, cited answers.
Built for trusted, enterprise-grade answers
Every response traces to its source, so people can verify the answer and actually trust it. Grounded strictly in your content—no blended public web data.
The full retrieval pipeline—ingestion, chunking, vectorization, optimization—is automated end-to-end. No pro-code build, no data science team.
Role-based access control inherited from your content sources, with end-to-end agent lifecycle management.
Understands tables, images, graphs and scanned documents across languages, so complex enterprise content becomes answerable.
Why build an AI knowledge agent?
Start with knowledge. Scale to every agent.
Your knowledge agent runs on watsonx Orchestrate—the agentic control plane that lets you build, orchestrate, govern and observe every AI agent across your business, as you scale.
Built with symplistic.ai
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Footnotes
¹ ContentIQ is a solution from symplistic.ai, an IBM Business Partner. Accuracy, time-to-value and deployment figures are claims about symplistic.ai’s ContentIQ solution, reported by symplistic.ai across ContentIQ customer deployments and reviewed and approved by symplistic.ai’s legal team for use in IBM marketing materials. IBM does not validate or substantiate these figures. Individual results vary; generally expected results cannot be provided as each client’s results depend entirely on their systems and content.