IBM Cloud Pak for AIOps

Overview

Unified Operations. Connected Insights. Smarter Actions.

Embrace AI-driven unified operations with IBM Cloud Pak for AIOps. Centralize monitoring, management, and automation across complex environments. Accelerate incident resolution by detecting, correlating, and triaging alerts using advanced analytics and AI.

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In the spotlight

report

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See where IBM ranks in the Omdia Universe: AIOps, 2025–26

news

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Harness AI-Powered Event Intelligence for Smarter, Unified Ops

Gain unified visibility across your monitoring tools and turn raw alerts into actionable insights for streamlined operations.

Features

Key features

Provides a visual, real-time map of the end-to-end environment and how its components are connected, assembled from underlying tools. Understand dependencies and the impact of incidents by visualizing relationships between resources.

IBM Cloud Pak for AIOps Cross Domain Data product workflow screenshot

Understands and presents how incidents propagate through systems, and used AI to form, analyse and prioritize incidents. It then provides recommended and automated runbooks - cutting downtime and manual effort.

IBM Cloud Pak for AIOps Topology Generation product workflow screenshot

It collects huge amounts of alerts and updates every day from over 90 different tools used to monitor apps, network, and systems. By putting everything in one place, it helps teams spot problems faster and fix them quickly - no more jumping between tools.

IBM Cloud Pak for AIOps Event Correlation product dashboard screenshot

Detects anomalies to find problems missed by underlying tools, and correlates data across tools to find problem that might appear normal or trigger separate alerts within isolated tools.

IBM Cloud Pak for AIOps AI Model Management product dashboard screenshot

Use cases

Core of ITOps toolchain

Centralized observability / Unified Operations

Aligning siloed teams with relevant views to provide complete visibility into your connected enterprise, to give you context into the business impact of an incident.

Accelerate incident remediation

Go from millions of noisy alerts to a few actionable incidents. It uses AI to deduplicate alerts, detect anomalies, and correlate events, reducing noise and improving incident focus.

Improve team productivity

Seamless collaboration across silos. Boost team productivity and reduce support workload by up to 70%.

Turn war rooms from conflict to collaboration

Unify teams with shared context and real-time insights to drive faster, coordinated responses to critical incidents.

Case studies

Real clients. Real results.

A legendary innovator brings AIOps to its global enterprise

Electrolux leveraged autonomous operations capabilities to ensure proper CPU utilization to reduce carbon emissions by 75%.

Driving fan engagement to new heights

Using AIOps, The Masters created seamless, consistent management across multiple clouds, driving 2.5 more value than a single-cloud approach.

Accelerating research and innovation

The NCHC accelerates research and innovation nationwide to improve public network services and to proactively prevent outages with AIOps.

The IT agency for a nation

APIS IT is the central IT agency for the government of Croatia. The organization delivers IT services and support for critical government entities such as the tax system, the customs system and all Croatian elections.

Pricing

Flexible pricing

Automate IT operations with IBM Cloud Pak for AIOps. Pay only for what you need with modular pricing. Existing customers can use their entitlements, trade up or make a new investment. Includes restricted Red Hat® OpenShift® for free.

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