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APIS IT

Maximizing performance of critical government services
APIS IT and IBM
A group of coworkers having a meeting in an office room
The IT agency for a nation

APIS IT is the central IT agency for the government of Croatia. The organization delivers IT services and support for critical government entities such as the tax system, the customs system and all Croatian elections.

To support the quality of government services, APIS IT sought to maximize application performance while optimizing computing resources.

70%
faster resourcing decisions

30%
savings on VMware licensing costs
Turbonomic helped us to save 30% on VMware licensing compared to what we used to pay in the perpetual licensing model, allowing us to continue using the VMware hypervisor thanks to lower costs. Franjo Piskur Head of Distributed IT APIS IT
Using Turbonomic to reduce VMware costs

APIS IT has successfully run most of its critical applications on VMware for many years, employing VMware vCenter server management software and the VMware ESXi hypervisor. But following a recent increase in VMware licensing costs, APIS IT system engineers began exploring strategies to mitigate the impact. They even considered a large migration to alternative platforms.

Fortunately, they found a solution in IBM® Turbonomic®

Where the company previously used VMware Distributed Resource Scheduler (DRS) to balance workloads across the environment, it uses Turbonomic to automate tasks such as cluster resource balancing, pre-maintenance host evacuation, and VM placement. By using these capabilities to optimize resources for its VMware clusters, APIS IT qualifies for the VMware vSphere Standard licensing bundle, allowing the company to significantly reduce its licensing costs. 

Instana and Turbonomic together take the stress out of application performance management. Franjo Piskur Head of Distributed IT APIS IT
Full-stack visibility and optimization

APIS IT also integrates the IBM Instana® Observability and Turbonomic solutions to gain a complete understanding of the status of critical applications and IT infrastructure at any point in time. Application observability combined with continuous infrastructure optimization helps the agency identify application issues and avoid resource congestion before end users are affected.

APIS IT uses Instana Observability for complete visibility across its application stack. The solution’s Smart Alerts capability allows the company to define app performance criteria that trigger automatic alerts when performance is at risk—supporting fast responses to minimize impact.

On the infrastructure side, the organization follows automated resourcing recommendations from Turbonomic to support performance while minimizing waste across VM and cloud-native platforms.

By combining Instana and Turbonomic, APIS IT can monitor applications from top to bottom, having a single pane of glass for applications and infrastructure. Both solutions are cloud-native by design and deployed on a private cloud Red Hat OpenShift cluster, allowing additional agility and scalability to support ever-changing application demands.

Faster IT ops, higher-performance apps

With the IBM Instana Observability and IBM Turbonomic solutions in place, APIS IT has realized several benefits, including:

  • 70% faster resourcing decisions
  • Up to 50% faster mean-time-to-repair (MTTR) across the organization
  • 20% better utilization of containers infrastructure
  • 20% reduction in number of application tickets
  • 15% proactive incident avoidance

And by applying Turbonomic to its VMware environment, APIS IT reduced its VMware licensing costs by 30% and achieved 15% better utilization of its VMware ESXi Hypervisor infrastructure.

APIS IT logo
About APIS IT

APIS IT (link resides outside of ibm.com) is the leading IT company in Croatia and a key IT partner of the Croatian government. It provides IT consulting services to businesses and helps modernize government business processes.

Solution components IBM Instana® Observability IBM® Turbonomic®
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© Copyright IBM Corporation 2024 IBM, the IBM logo, IBM Instana, and Turbonomic are trademarks or registered trademarks of IBM Corp., in the U.S. and/or other countries. This document is current as of the initial date of publication and may be changed by IBM at any time. Not all offerings are available in every country in which IBM operates.

Client examples are presented as illustrations of how those clients have used IBM products and the results they may have achieved. Actual performance, cost, savings or other results in other operating environments may vary.