New Stories


Migrates to microservices and releases new features in a fraction of the time

A leading technology firm in Saudi Arabia, Tabadul sought greater IT flexibility to support its country’s transformation into a global logistics hub. Adopting a microservices architecture based on IBM® Cloud Pak™ for Integration technology, the company can now work far more quickly and efficiently to accommodate new requirements as they arise and scale easily with demand.


Filling open positions faster with Max, an AI-powered recruitment bot

msg, a global IT service provider, is growing fast — really fast. To help it meet its aggressive recruitment targets, msg built Max, a bot powered by IBM® Watson® technology. Max answers candidates’ job-related questions and empowers applicants to match their own curricula vitae (CV) to the most suitable open positions, supporting and accelerating the hiring process.

Ehrhardt + Partner Group

Launches AI logistics platform to forecast warehouse workloads

For logistics companies, managing human resources effectively within a warehouse environment is an ongoing challenge. With IBM® Cloud™ hosting infrastructure provisioned by IBM Cloud Services, EPG launched a platform that uses IBM Watson® technology to predict order fulfillment demand and prepare customers to cover workload peaks with optimal staffing levels.

KBC Group

How to create a cyber-resilient multinational banking and insurance group

When KBC implemented the IBM® Resilient® Security Orchestration, Automation and Response (SOAR) Platform, it gained a central hub for cybersecurity incident response. The company now visualizes threats in its entities and launches local and group-level responses required by numerous regulations.

Connecticut Children’s Medical Center

Improving hospital reimbursements and streamlining claims approvals with Simpler Consulting

The Connecticut Children’s revenue cycle and clinical teams worked with Simpler, an IBM Company, to address shortcomings in their processes, resulting in fewer claim denials and improved patient experience.

The All England Lawn Tennis Club

In a changing industry, a leading global brand innovates with IBM to thrive

In 2019, the AELTC continued a critical 30-year collaboration, teaming with IBM to serve up exceptional digital experiences for Wimbledon fans and scale for peak traffic without compromising performance or security. The organization hit new milestones in online engagement, proving that with the right innovation, a classic brand can flourish in the digital era.

The Ohio State University Health Plan

Using IBM to help develop innovative payment models

The Ohio State University Health Plan set out to identify high-cost procedures that could be improved from a process engineering standpoint, while still supporting high-quality outcomes. It turned to the IBM® Health Insights (formerly Advantage Suite®) data analysis and reporting solution from IBM Watson Health™.

Hamburg Authority of Labour, Family and Integration

Improved interdepartmental connectivity to safeguard children and families

To better serve the needs of the region’s abused and neglected youth, the City of Hamburg wanted to improve the processes for client intake and case management. To address these challenges, the organization partnered with IBM® Watson Health™ to design and deploy an outcomes-based solution that would help standardize processes and automate workflows.

Featured Industry Client Stories

Travel & Transportation

Financial Services


Computer Services

Explore IBM Client References

IBM Client References

Showcase your unique capabilities

IBM Client Reference Videos

Client stories in action


Chronicling the cognitive world

IBM Client Success Field Notes

A personal approach to client stories