Device management for frontline workers

Transform how you manage devices, apps and data for frontline workers with MaaS360

Illustration of various frontline devices connected into a single dashboard
Overview

The IBM MaaS360 Unified Endpoint Management (UEM) solution is designed to help you manage and protect frontline workforce devices, apps, and data—regardless of location—so teams can stay productive with a seamless experience. MaaS360 enables IT managers to deploy and manage purpose‑built devices, non‑GMS devices, kiosks, rugged devices, and IoT at scale. It also supports fully remote troubleshooting in real time, all from a single console.

MaaS360 supports frontline devices running on iOS, Android, iPadOS, Android Open Source Project (AOSP), Amazon FireOS, Santok, and Windows. IT administrators gain an easy‑to‑use mobile device management (MDM) solution that allows them to provision and deploy specialized devices or lock down devices for dedicated use cases, with identity and threat management built in throughout the device lifecycle.

In addition, MaaS360 allows IT teams to manage Android devices without requiring an on‑site user, even in remote locations. Its robust remote management capabilities include tightly controlled kiosk configuration and customizable access settings, ensuring devices remain secure, consistent, and aligned to their intended workflows.

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Why MaaS360 Easily set up your company’s devices and benefit immediately from an increased ROI.
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191%

191% increase in return on investment over 3 years.1

10 million

Over 10 million devices managed.

2 minutes

Average setup time is 2 minutes.

Benefits
Device deployment

IT admins can deploy frontline worker devices in bulk using multiple setup and enrollment options, plus deployment profiles for specific use cases. Remote deployment across various OEM ecosystems ensures smooth, scalable rollout.

App management and deployments

Empower workers through remote app setup and updates that boost productivity. Deploy customized app updates aligned with your organization’s update process to minimize downtime and enhance the employee experience. 

Shared devices and remote support

IBM MaaS360 enables secure device management with built-in protections to prevent data leaks, allowing shared devices to be used safely. Shared device setup is simple and fully controlled by IT, based on organizational needs.

Kiosk Designer

The Enhanced Kiosk Designer allows IT admins to define the kiosk experience without needing access to a physical device. It simplifies locating kiosk settings and configuring kiosk policies through an intuitive designer interface.

Unattended remote devices

Manage devices without requiring an assigned user, even in remote locations. IBM MaaS360 supports remote display management, tightly controlled kiosk configuration, and customizable access settings. 

Custom-built devices

Deploy and manage custom-built devices quickly and efficiently. IBM MaaS360 supports full end-to-end management for both GMS and non-GMS devices, including the Android Open Source Project (AOSP) platform. 

Built-in endpoint security

Protect user and company data with built-in identity management. Configure access controls, authentication rules, single sign-on (SSO), and multi-factor authentication (MFA) to safeguard sensitive information. 

Case studies
Pharmacists looking at medications
A global pharmaceutical brand drives innovation and lowers costs with IBM MaaS360 unified endpoint management (UEM).
Person using two-factor authentication on phone and laptop
ADSI grows data management services with mobile data management services powered by IBM.
Related solutions
Man using mobile phone while sitting at table and working from home
Mobile device management (MDM)
The basis of any UEM deployment is MDM. IBM MaaS360’s MDM capabilities provide the API-based policy, automation, and support for mobile operating systems such as iOS, Android, iPadOS, ChromeOS, as well as compliance rules and app distribution. This is the foundation of any mobile device management platform.
Warehouse worker checking inventory on phone
Unified endpoint management (UEM)
IBM MaaS360 UEM helps IT Managers take a modern management approach that enables a better digital emoloyee experience and provides advanced security capabilities in real time. MaaS360 manages essentially all types of devices and diverse industry use cases, protecting enterprise data with built-in endpoint security that prevents cyberthreats.
Person using two-factor authentication on phone and laptop
Mobile security
More than standard UEM tools, IBM MaaS360 brings security and endpoint management in one single console with AI powered actionable risk insights, native malware detection and mobile threat defense that responds to network, user, device, app and data-level cyberattacks before they strike. CIOs and CISOs will get mobile security that fit within their enterprise strategy.
Security and privacy in the cloud

When using IBM Cloud® offerings, your company can scale and adapt quickly to changing business needs without compromising security, privacy or risk levels. Learn more about IBM Cloud security. This offering meets the following industry and global compliance standards, depending on the edition you choose.

  • CSA STAR Level 1 (Self-Assessment)
  • EU-US Privacy Shield and Swiss-US Privacy Shield Framework
  • FedRAMP Moderate Impact Level
  • Federal Information Security Management Act (FISMA) Impact Level Moderate
  • ISO 27001
  • SOC2 Type 2 (SSAE 16)

 

To learn about the compliance and certifications for a specific offering edition, consult the Cloud Services data security and privacy data sheets.

Take the next step

Get started with a free trial of IBM MaaS360 or book a consultation with an IBM expert to discuss how it can advance your specific business needs.

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Footnotes

The Total Economic Impact™ Of IBM MaaS360, a commissioned study conducted by Forrester Consulting, November 2023, on behalf of IBM. Download the report here. Based on projected results of a composite organization modeled from 4 interviewed IBM customers. Actual results will vary based on client configurations and conditions and, therefore, generally expected results cannot be provided.