Like many businesses today, Nationwide needed a better way to respond to changing market conditions, speed time to market and support new channels for customer interaction. DevOps provided all that — and more.
Start where it hurts most.
While the IBM DevOps approach lets organizations start anywhere based on needs, Nationwide is addressing all four adoption paths across the software delivery lifecycle:
As a result the company is now more agile as a business and more responsive to customers - with a 50% improvement in code quality and reduction in system downtime by 70%.
Competitive advantage through software
Why companies like Nationwide are turning to DevOps.
The competitive advantage of DevOps.
Nearly 70% of companies that develop and deliver software effectively outperform their competitors based on profitability. Key word, effectively -- just where IBM DevOps excels. By balancing speed, cost, quality and risk for Nationwide, DevOps has helped increase their capacity to innovate. That helps them get to market faster and be more competitive.
End of the black hole.
Creating a culture of collaboration.
Before DevOps, internal customers at Nationwide felt like IT was a black hole. Business would put in their software request, then IT would head to the back office and do their software delivery. DevOps has changed all that. Now, it's a culture of collaboration where everyone has input, including business stakeholders. No more gaps between software requirements and product delivery, no more rift between IT and business.
“ Collaboration has become an expected part of our culture and is built into our office space and practices ”
Steve Farley—VP, Nationwide's Application Development Center
No rip, no replace, no problem.
The open standards approach from IBM.
A complex enterprise-computing environment 60 years in the making, Nationwide needed a solution that leveraged what they had – no rip and replace. An open-standards approach allowed Nationwide to look holistically at their tools strategy and determine the best architecture and the best approach to meet their goals: high quality and steady innovation for customers; high productivity for developers and IT staff.
The journey to transformation.
Nationwide moved from waterfall to agile development, and applied lean principles to transform the software delivery lifecycle. They used the following IBM Rational® Software products:
Nationwide's Steve Farley and Carmen DeArdo discuss the impact of DevOps on quality, speed to market and customer satisfaction.
See how IBM DevOps can transform your business, too. Read the full case study of Nationwide.
DevOps For Dummies eBook. How to leverage a DevOps approach to deliver innovative apps faster.