Design and manage end-to-end workflows
Streamline manual tasks with integrated business process management (BPM)
Forrester Wave leader
IBM was named a leader in the Forrester Wave for Digital Process Automation for Deep Deployments.
Introduction
What is workflow automation software?
Workflow automation software uses rules-based logic to automate business processes and reduce or eliminate time-consuming tasks. It can be used for tasks with no human interaction or limited human verification, or it can be used for customized, nonrepeatable tasks.
Why automate workflows?
Manual processes can easily disrupt or slow operations. Lack of transparency and margins of human error leave businesses vulnerable to a variety of bottlenecks that create inefficiencies. Automating workflows reduces repetitive tasks and empowers team members to focus on high-value items.
See it in action
Improve productivity with workflow automation
See how to streamline engagement and save time by using IBM® Business Automation Workflow to simplify the account opening process.
IBM Business Automation Workflow - Demo (02:10)
Benefits
Automate at scale
Do more with less by deploying hands-off processing while managing cases and exceptions.
Deliver consistent experiences
Provide a consistent and transparent user experience with reusable, standardized workflows.
Operate flexible workflow styles
Blend structured and unstructured processes seamlessly into a smooth, repetitive workflow.
Get more capabilities
Workflow automation is just one capability of the IBM Cloud Pak for Business Automation
Make bold moves in automation and solve your toughest operational challenges.
Integrated
IBM Cloud Pak® for Business Automation includes AI-powered capabilities, a common UI and low-code tools and templates.
Complete
Get task management, workflow orchestration, content services and more.
Modern
It’s a modular and easy-to-consume pricing approach, so you only pay for what you need.
Testimonial
Best customer journey for improved processes.
G2 Crowd reviewer
Case studies
See how clients are using workflow automation to transform their businesses
