Forrester Wave leader

IBM was named a leader in the Forrester Wave for Digital Process Automation for Deep Deployments.

Introduction  

What is workflow automation software?

Workflow automation software uses rules-based logic to automate business processes and reduce or eliminate time-consuming tasks. It can be used for tasks with no human interaction or limited human verification, or it can be used for customized, nonrepeatable tasks.

Why automate workflows?

Manual processes can easily disrupt or slow operations. Lack of transparency and margins of human error leave businesses vulnerable to a variety of bottlenecks that create inefficiencies. Automating workflows reduces repetitive tasks and empowers team members to focus on high-value items.

See it in action

Benefits

Automate at scale  

Do more with less by deploying hands-off processing while managing cases and exceptions.

Deliver consistent experiences  

Provide a consistent and transparent user experience with reusable, standardized workflows.

Operate flexible workflow styles

Blend structured and unstructured processes seamlessly into a smooth, repetitive workflow.

Get more capabilities

Workflow automation is just one capability of the IBM Cloud Pak for Business Automation

Make bold moves in automation and solve your toughest operational challenges.

Integrated

IBM Cloud Pak® for Business Automation includes AI-powered capabilities, a common UI and low-code tools and templates.

Complete

Get task management, workflow orchestration, content services and more.

Modern

It’s a modular and easy-to-consume pricing approach, so you only pay for what you need.

Testimonial

Platform

Tap into thr full set of IBM automation solutions for managing all types of work at scale.

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