Integrated Service Management provides the software, systems and expertise for data center transformation
Businesses are under increasing pressure to transform their data centers in order to reduce cost, improve service, and manage risk more effectively. They are looking for ways to increase productivity while responding to new requirements for security, systems and service management.
Integrated Service Management provides the expertise and capabilities needed to help improve the efficiency of IT Operations while increasing the effectiveness of the business services delivered and managed by IT. Integrated Service Management offers:
Integrated software, systems, services, and best practices to truly transform your data center
Enhanced security for data center access and administration, threat protection, data protection and compliance
A common set of capabilities including visualization, security, availability, performance, storage and process automation
Self-service capabilities, and request driven provisioning to enable greater automation, without the need for operator intervention
Industry leading systems and storage, with advanced management of both physical and virtual environments
Integrated IBM hardware platforms and native management capabilities that help deliver higher automation and better energy management in the data center
Proven methodologies and expertise to ensure a robust service management strategy and smooth implementation
IBM Integrated Service Management provides a comprehensive strategy and design with an availability, performance and automation platform for IT processes, workloads and energy management within the data center:
Discover where and how to invest IT resources with IBM Global Technology Services – Service Management Strategy & Design Services
Create a robust event automation solution that drives higher IT service availability and quality with Tivoli Monitoring
Manage the availability and performance of infrastructure, applications and business services with Tivoli Service Availability & Performance Management
Lower cost and reduce error by automating change, configuration, provisioning, release and asset management tasks with Tivoli Service Delivery and Process Automation
Improve security, risk and compliance through automated threat protection and security controls with Tivoli Security Management
Create a more responsive and resilient storage infrastructure with Tivoli Storage Management
IBM System x advancements in scalability, reliability and performance can help you take your business where you want it to go.
Address the challenges associated with managing both physical and virtual server infrastructures with STG Systems Director x86 (PDF, 351KB)
Balance workloads and optimize performance with Power Systems
Leverage System z industry-leading virtualization, workload automation, and business process management capabilities to drive efficiencies throughout the infrastructure