An international crisis such as the COVID-19 pandemic underscores the importance of enabling employees to work remotely, if possible. The challenge is how to transform employee workspaces into secure, highly collaborative and productive environments, and allow employees to access critical business applications securely and remotely.
In the article, Mobile workforce to drive further enterprise change, Richard Esposito of IBM Global Technology Services outlines what businesses need to establish for an effective mobile workforce and how to keep on top of emerging trends:
Enterprises must view their mobile workforces differently.
Users want to choose their own devices and they expect the kind of experience they have with consumer devices.
Organizations will need to support a greater range of devices.
Smaller, more portable devices and tablets, wearables and ultrabooks are becoming primary work devices.
Millennial employees will soon be in the majority.
By 2030, more than 70 percent of the workforce will be Millennials or even younger Gen Z-ers5. Millennials and younger generations expect instant access to information.
Third-party workplace productivity apps are creating security concerns.
Like bring-your-own-device, employees are driving “bring-your-own-application” — which is creating more security vulnerabilities.
Companies will more closely track assets — including workers.
Employees can be monitored to guard against safety hazards such as fall detection, location tracking, hazard zones, insurance and regulatory compliance. Asset tracking benefits include workflow optimization, regulatory compliance, inventory management and asset-use optimization.
Build or buy mobile apps — or both?
Developing custom mobile apps for multiple platforms can be costly and complex. But maintaining apps from multiple third-party vendors can be difficult for proper IT management. Software providers such as IBM not only develop mobile apps, but also offer integrated mobile app management solutions.