Robotic process automation (RPA) is a software tool that helps automate the highly repetitive tasks that many employees perform, often at the expense of creative problem-solving and customer-centric work.
IBM Robotic Process Automation with Automation Anywhere — part of the IBM Automation Platform for Digital Business — extends the value of stand-alone RPA tools. It leverages the platform to augment task automation with additional automation capabilities, giving RPA bots the ability to orchestrate workflows, integrate with business rules and decisions, manage content and capture data. It can also address your immediate task automation needs, make your RPA bots smarter, more agile and better able to help you achieve your business objectives.
We picked one process, which is very complicated and takes a lot of people a lot of time. After the proof of concept, we showed that a process that took about 10 – 11 minutes could be reduced to 10 – 11 seconds.