CIOs and other IT decision makers must invest their IT budgets effectively to ensure they are winning, retaining, and serving their customers. As your bank adopts new technologies, your tech support model grows exponentially, as does the complexity of managing so many support vendors. Streamlining your support with smart technology can save you as much as 30% over your existing approach to IT support management.
Optimizing the amount of time and cost spent on support enables these decision makers to pursue strategic investments.
Read our Total Economic Impact study of deploying IBM‘s Multi-vendor Support for your IT ecosystem.