Overview

Technology lifecycle services for your hybrid cloud infrastructure

Get help planning, deploying, supporting, optimizing and refreshing hybrid cloud and enterprise IT data centers. Our technology lifecycle services rely on deep expertise in IBM Systems and third-party vendors, streamlined processes and advanced technologies. Protect your investment and maintain high availability for mission-critical workloads.

IBM technology lifecycle services overview video

IBM technology lifecycle services overview video (02:37)

Benefits

Speed adoption of hybrid cloud

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Plan, deploy and optimize your hybrid cloud IT architecture for consistent high availability.

Avoid unplanned downtime

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Empower your team to manage and mitigate IT problems before they threaten business continuity.

Simplify support

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Choose the duration, service response times, and support options that are most important to you.

Choose your support

IBM Systems Support

Buy, renew or expand IT support services for IBM hardware and software. Choose from a range of IT maintenance contract options for IBM® zSystems®, Power® and Storage Systems, customized to your needs.

IBM Technology Services

Get IT infrastructure services across the technology lifecycle for hybrid cloud and enterprise IT data centers. IBM Technology Services offers deep expertise in in IBM Systems, Red Hat® and open source.

Multivendor support services

Get preventative IT support services and advanced analytics for your hardware and software. We provide multivendor support for servers, storage, software, open source, networking and security vendors.

IBM is proud to be named a leader in the new IDC MarketScape: Worldwide Support Services 2022 Vendor Assessment report.

Preventive maintenance

Case studies

VE Commercial Vehicles Ltd.

IBM support services help VECV speed issue resolution, reduce downtime and boost IT availability.

CK Enerji

CK Enerji cuts costs by providing employees with a single point of contact for managed IT support.

Hana Financial Group

Hana Financial Group simplifies vendor billing, reduces maintenance costs and increases efficiency.

Related solutions

Multivendor support

Your one-stop-shop for diverse server, storage, networking, security and software support services.

IBM Expert Assist

Easy-to-purchase, easy to-use IT services for wherever you are in your product lifecycle.

IBM Expert Care

Optimize IT availability and reduce costs through simplified, flexible services and support tiers.

Talk strategy with an IBM expert

Our IBM experts are ready to help you make the most of single-source managed services for your technology and business operations. Schedule a 30-minute, no-cost strategy session today.