Software support
Upgrade your support strategy
IT worker using a laptop computer as they work on an office computer server

IBM Technology Lifecycle Services supports operating systems, IBM® infrastructure and third-party vendors Red Hat®, Linux®, SUSE, SAP HANA, Oracle and Microsoft.


Software support is a critical element of infrastructure reliability. Consolidate support in your data center and leverage IBM for your OS support and for mission-critical software with SAP HANA, Microsoft and Oracle.


Calculate your savings from a consolidated support strategy  →

IBM is proud to be named a leader in the new IDC MarketScape: Worldwide Support Services 2022 Vendor Assessment report.

What's new

Learn more about our integrated data center support

Benefits Decrease downtime

Keep software current and resolve issues quickly with technical experts from the IBM Support Line.

Drive cost savings

Create the potential for significant cost savings with IBM Support for Microsoft and Oracle.

Simplify support

Consolidate support vendors to streamline and simplify support in your data center.

IBM infrastructure support and services Operating system maintenance

Software Maintenance services—also known as “subscription and support”—provides subscriptions, fixes and new code-defect support for IBM Power® and IBM Z® OS, IBM storage system software and associated IBM software products.

IBM Hardware and IBM Software Maintenance services
Software service extensions

IBM Software Support Extension can help you reduce risks and protect your technology investment, with up to 3 years of extended support for end-of-service IBM software.

IBM Software Support Extension
Multivendor support and services Microsoft

IBM Support for Microsoft helps companies to optimize availability, decrease complexity, and reduce costs with comprehensive software support. Leverage your IBM Microsoft Technical Solution Manager to get more out of your Microsoft environment.  

IBM Support for Microsoft

Maintain legacy software and mitigate the need for unwanted upgrades. IBM provides continued support for your current Oracle version, reducing the need for rushed upgrades or cloud migration before you’re ready. Realize the advantages of having a single source of support, coupled with a solution designed to reduce support costs.

IBM Support for Oracle
Red Hat

By selecting IBM as their support and services partner, clients yield the benefit of IBM’s deep technical and commercial relationship with Red Hat—while gaining access to IBM’s expertise in running Red Hat solutions on IBM infrastructure.

Technology lifecycle services for Red Hat

Designed to provide quick, affordable access to IBM technical specialists for problem resolution and adoption, IBM Support and Subscription for SUSE offers procurement of SUSE subscriptions and a single-source support solution to help you with SUSE Linux Enterprise Servers and Embedded Solutions.

IBM Support and Subscription for SUSE Linux Enterprise Server

IBM Proactive Support for SAP HANA on IBM Power provides holistic support services for clients running SAP HANA. IBM’s model includes service and support for the SAP HANA infrastructure stack through a single point of contact with proactive services to identify issues before problems occur and faster time to problem resolution.

Technology lifecycle services for SAP HANA on IBM Power
Who we support Software
  • AIX
  • IBM i
  • z/OS
  • Red Hat
  • Microsoft
  • Oracle
  • SUSE
Additional resources Accelerate adoption

Gain deep technical skills and expertise for your IBM infrastructure servers and storage.



Learn about IBM Technology Expert Labs
Server and storage support

Find out more about support and services for IBM Power®, IBM® Z®, IBM LinuxONE and IBM Storage, as well as third-party vendors.

Explore systems support
Networking and security support

Discover more about support and services for networking and security solutions.

Discover networking support
Introducing IBM Support Insights Pro

Find out how IBM Support Insights Pro can help you simplify inventory management, mitigate security risks and better leverage support case metrics.

Discover IBM Support Insights Pro
Take the next step

Our IBM experts are ready to help you make the most of single-source managed services for your technology and business operations. Schedule a 30-minute, no-cost strategy session today.