Overview

Get peak performance and high availability with world-class IT support

Keep your mission critical systems running smoothly with IBM hardware and software support. We offer customized IT maintenance options during warranty and post warranty for IBM® zSystems®, LinuxONE, Power® and Storage Systems. Our analytics, AI and automation capabilities can resolve issues faster, reduce risk and prevent issues before they happen.

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Benefits

Ensure availability

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Streamline IT  support with predictive analytics, AI and automation to ensure high availability.

Eliminate uncertainty

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Rely on our world-class customer service with industry-leading Net Promoter Scores.

Improve compliance

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Meet critical compliance, privacy and security needs across on-premises and cloud environments.

Support and care solutions

IBM Expert Care

Optimize IT availability and reduce costs through simplified, flexible services and support tiers.

Proactive support

Anticipate and avoid IT problems with AI-infused analytics and dedicated IBM support specialists.

End-of-service support

Extend support for your IBM hardware or software that has reached its effective end-of-service date.

Preventive maintenance

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Related solutions

IBM Technology Services

Let us help you plan, deploy and optimize your next-generation hybrid cloud IT architecture.

IBM Media Destruction Services

Reduce the risk of costly data breaches by permanently destroying sensitive personal data.

IBM Global Total Microcode Support

Expert IBM technicians will analyze and keep your microcode up to date to prevent downtime.

Personalized engagement

IBM Accelerated Value Program

Accelerate your business success with fast, personalized access to designated IBM technology experts. Minimize the risk of unplanned system downtime across your data center. With personalized engagement and highly skilled technical resources, you can increase ROI and get more from your IT investment.

Talk strategy with an IBM expert

Our IBM experts are ready to help you make the most of single-source managed services for your technology and business operations. Schedule a 30-minute, no-cost strategy session today.