General contact information
General inquiries
Tel:132-4261+61-2-9354-40002
E-mail: askibm@au1.ibm.com
Online shopping
1800 557 343
E-mail: rlm@au1.ibm.com
Address
Australian Head Office
IBM Australia Ltd
Level 17
259 George Street
Sydney NSW 2000
1 For calls made from within Australia
2 For calls made from outside Australia
Support
Technical Support
Learn how to set up, use, and get the most out of IBM Support with the IBM Support Guide.
Search for answers and fixes, chat with us, or open and manage cases:
Software
Web: www.ibm.com/mysupport
131-426 or Toll: +61-2-94079393
Hardware
Web: www.ibm.com/support
131-426 or Toll: +61-2-94079393
IBM Cloud
Web: cloud.ibm.com/unifiedsupport/supportcenter
Call us toll free (international): +1-866-403-7638
Discover why IBM is the right choice because of the IBM Support Advantage.
Other contacts
IBM SPSS Software Support
Toll Free: 131-426 or
Toll: +61-2-9407-9393
Rational support
Toll Free: 131-426 or
Toll: +61-2-9407-9393
Informix (Offshift Severity 1's only)
Toll:+1-888-876-9797
IBM Business Analytics Support (Cognos, SPSS, OpenPages, Varicent and Algorithmics)
Toll Free: 131-426 then choose #5
IBM DMS Softek Support
0011-1-800-667-6383
Daeja & FileNet Support
0011 800 0880 8800