General contact information


General inquiries

Tel:132-4261
+61-2-9354-40002
E-mail: askibm@au1.ibm.com

Online shopping
1800 557 343
E-mail: rlm@au1.ibm.com

Address
Australian Head Office
IBM Australia Ltd

Level 17
259 George Street
Sydney NSW 2000

1 For calls made from within Australia
2 For calls made from outside Australia


Support



Technical Support

Learn how to set up, use, and get the most out of IBM Support with the IBM Support Guide.
Search for answers and fixes, chat with us, or open and manage cases:


Software
Web: www.ibm.com/mysupport
131-426 or Toll: +61-2-94079393


Hardware
Web: www.ibm.com/support
131-426 or Toll: +61-2-94079393


IBM Cloud
Web: cloud.ibm.com/unifiedsupport/supportcenter
Call us toll free (international): +1-866-403-7638


Discover why IBM is the right choice because of the IBM Support Advantage.



Other contacts

IBM SPSS Software Support
Toll Free: 131-426 or
Toll: +61-2-9407-9393

Rational support
Toll Free: 131-426 or
Toll: +61-2-9407-9393

Informix (Offshift Severity 1's only)
Toll:+1-888-876-9797

IBM Business Analytics Support (Cognos, SPSS, OpenPages, Varicent and Algorithmics)
Toll Free: 131-426 then choose #5

IBM DMS Softek Support
0011-1-800-667-6383

Daeja & FileNet Support
0011 800 0880 8800


Customer support

Contracts, order status, delivery, inventory, invoices and payments.