IBM acquires Instana, a leading enterprise observability platform
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Overview

What is IBM Cloud Pak for Watson AIOps?

IBM Cloud Pak® for Watson AIOps is an AIOps platform that deploys advanced, explainable AI across the ITOps toolchain so you can confidently assess, diagnose and resolve incidents across mission-critical workloads.

If you’re looking for Netcool® Operations Insight, IBM Cloud Pak for Multicloud Management or any previous IBM IT management offerings, IBM Cloud Pak for Watson AIOps is the evolution of your current entitlement.

Explore how Watson AIOps works →

An SRE journey to AIOps →

IT automation powered by AI
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IT automation powered by AI (02:14)

Use cases

Application impact avoidance

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Application impact avoidance

Correlate across all relevant data sources. Detect hidden anomalies, anticipate issues and resolve faster. Proactively avoid risks and automate runbooks for more efficient workflows.

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Governance and compliance

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Governance and compliance

Detect policy violations and automate remediation actions across resources to help achieve compliance.

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Hybrid application management

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Hybrid application management

Obtain an integrated view of your hybrid applications and infrastructure and understand inter-dependencies.

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Cost management

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Cost management

Establish KPI baselines to understand efficiencies and define cost models to optimize your infrastructure and application deployments.

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Observability

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Observability

Powered by Instana, understand the health and performance of your applications and collect IT, digital experience and other dimensions of data relevant for risk analysis and automation.

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Benefits

Transform IT operations with AIOps and ChatOps

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Diagnose problems faster

Correlate a vast amount of unstructured and structured data in real time with AIOps tools.

Gain insights where you work

Keep teams focused, surfacing insights and recommendations into existing workflows.

Build and manage securely

Build policy at the microservice level and automate across application components.

Automate with confidence

Empower teams to automate tasks with transparent AI decision-making in ChatOps.

Manage across resources

Manage applications and infrastructure with visibility across environments.

Integrate seamlessly

Integrate with pre-trained AI models to gain new insights from existing tools.

Capabilities

Build an integrated, AI-driven toolchain for DevSecOps management

Group events

Automatically see top-ranked similar incidents to any given event description for faster resolution.

Detect anomalies

Let automatic parsing detect anomalies in logs and alerts earlier than rule-based alerts.

Acclimate to your apps

Correlate, curate and highlight the most relevant data across tools without manual investigation.

Localize incidents

Derive root fault component and blast radius of affected components to isolate problems faster.

Manage proactively

Proactively avoid incidents with explainable AI that advises based on inputs across DevSecOps.

Remediate change risk

Validate policies during development with AI-driven reports on policy risk at the time of code build.

One platform

IBM Cloud Pak for Watson AIOps is part of the IBM Automation platform

Tap into shared automation services to get insight into how your processes run. Visualize hotspots and bottlenecks, pinpoint what to fix with event detection and use financial impact information to prioritize which issues to address first.

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Process mining

Create a visual representation of the data flowing through your business and pinpoint bottlenecks in your operations.

Automation insights

Draw on advanced AI and analytics to create a baseline that you’ll use to track key performance indicators (KPIs) over time.

Robotic process automation

Use attended and unattended bots to build robust automations that augment the work done by your human workforce.

Services

We offer software, services and consulting — and it's all cloud-agnostic. Choose what works for you.

Move forward on your own

Gain a security-rich path to the cloud by buying only what you need from this or other IBM Cloud Pak containerized software solutions.

Get started

Move forward with some help

Work alongside our experts to assess your portfolio, implement quick, agile change and set the course for your AIOps future.

Learn about expert labs

Move forward by letting us do it for you

Focus on innovation and keep existing resources in place by letting our IBM Services® experts manage your ongoing AIOps needs.

Visit IBM Services

Technology partners

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Resources

Digital library

Browse live and on-demand webcasts about IBM Automation® solutions.

In-depth demo

Watch Watson AIOps enable SRE or ITOps personnel to accelerate problem triage. (06:03)

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ChatOps webcast

See how an IT operator can use Watson AIOps to accelerate incident resolution.

Next steps

See how IBM Cloud Pak for Watson AIOps can transform your IT operations.
Take the AIOps assessment
Book a meeting

Explore the IBM Automation platform

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Transform your network and evolve to zero-touch operations.
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