2022 RPA Awards
IBM RPA technology wins G2 Crowd and TrustRadius awards
IBM® Robotic Process Automation wins 14 G2 Crowd Leadership Awards and 3 TrustRadius Awards for Price, Relationship, and Features.
G2 Crowd reviews (link resides outside IBM) →
TrustRadius reviews (link resides outside IBM) →

Overview
What is IBM® Robotic Process Automation?
Going from simple, back-office task automation to scaled automation to handle time-consuming business processes can be a challenge.
The IBM Robotic Process Automation offering helps you automate more business and IT processes at scale with the ease and speed of traditional RPA. Software robots, or bots, can act on AI insights to complete tasks with no lag time and enable you to achieve digital transformation.
Jumpstart and scale your RPA journey
Discover process flows with data science algorithms. Identify your bottlenecks and target where automation will provide the biggest benefit.
Use cases
Build a bot

Build a bot
Assists RPA developers — or virtually anyone — build an RPA bot and create reports in minutes.
Integrate a bot

Integrate a bot
Troubleshoot technical issues and develop chatbots that reply to customers in real-time.
Manage a bot

Accelerate Your Automation Journey
The IBM Business Automation Starter Kit can help kickstart your automation journey with process mining and RPA.
Benefits
Get started quickly
Operationalize AI
Achieve faster ROI
Focus on business and IT
Get full-featured RPA
Reduce cost of ownership
IBM Robotic Process Automation 2021 TEI Study
Read the Forrester total economic impact (TEI) study and attend the study webinar.
Features
Build, run and monitor your bots
Attended bots
Enable human workers to use bots on demand.
Workload management
Distribute work across multiple bots intelligently.
Scheduling
Manage the time schedule for running unattended bots.
Your choice of deployment
Deploy on premises or in the cloud (SaaS).
Concurrent bot execution
Increase scalability and run multiple bots on the same virtual host.
Credential vault
Store log-in credentials for your bots with a high level of security.
Optimize your RPA initiatives
Jumpstart and scale your IBM Robotic Process Automation initiatives with IBM Process Mining
Easy
Easily identify automation opportunities by visualizing how processes are working from existing business data.
Secure
Test RPA plans to see the ROI and impact on the process before implementation to manage risks and drive results.
Fast
Fast-track RPA implementation by automatically generating RPA bots from process insights and automation recommendations.
Explore RPA
Discover the benefits of IBM Robotic Process Automation, driven by artificial intelligence.