Director, Watson Expert & Delivery Services, IBM

What did your business learn last night? 3 ways Watson AI enables employees to work at the speed of data, and do more interesting work

October 22, 2018 | AI for the Enterprise, Discovery and Exploration

The world is not the same place in the morning when you get to work as it was yesterday when you left, but if you have a reliable AI solution, you can turn confusion into insight. Data is growing at a rate faster than ever, and it’s difficult for our human brains to keep up ...read more


6 steps to successful conversational design

September 12, 2018 | Conversational Services, News and Updates

Conversational design is the process of planning for the needs of your users, building dialogue for them to respond, crafting the flow of typical conversations, writing responses and creating opportunities for your AI assistant to learn and grow with your organization. ...read more


Getting started with conversational AI

August 22, 2018 | AI for the Enterprise, Conversational Services, News and Updates

In episode 2 of the Watson Masterclass, Lakisha Hall will discuss the foundations of the conversational AI journey and dive deeper into how to create your strategy, build your team and prepare your data. ...read more


Beyond the chatbot: Why conversational AI is crucial to your business

August 20, 2018 | Conversational Services, News and Updates, Watson APIs

Learn conversational AI use cases, how to scale AI across your organization, and how to prove value when planning for and developing your solution. ...read more