term: watson discovery

December 10, 2018

How to future-proof your business with AI

By 2020, according to Gartner, the amount of enterprise data created will increase by 800%. As companies accumulate larger amounts of data in different formats and locations, the complexity of understanding the totality, while still being able to derive useful timely insights from it, demands a robust AI solution.

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November 29, 2018

Audioburst pioneers personalized on-demand audio with the power of Watson NLU  

Audioburst listens to source feeds like radio stations and podcasts, and segments and indexes millions of minutes of audio in real time. With the help of Watson Natural Language Understanding, Audioburst has created the world’s largest library of audio searchable by content, context or theme.

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November 21, 2018

Empowering agents with Watson, no matter where your data lives

With the integration of Watson Discovery and IBM Cloud Private, organizations have flexibility in AI deployment and bring Watson to where their data resides. WADex for ICP provides an ingestion engine that includes document conversion capabilities to consume files across different file types.

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November 20, 2018

4 ways clients are seeing results with IBM Watson

Join IBM & WIRED for the AI and the Future of Work Virtual Summit to learn how businesses are using AI to make better decisions faster, understand complex documents to mitigate risk, deploy virtual agents to enhance customer service, and foster innovation with AI Centers of Excellence.

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November 16, 2018

Are you ready for the future of work? 3 ways businesses are using AI

It’s no longer a question of if AI will be implemented to take on many of the rote tasks and duties in our daily schedules, but when. Accepting AI, and learning about its benefits give industries, companies and individuals a chance to adapt, re-skill, and prepare for the future of work. Discover how organizations are already using Watson AI solutions at IBM Watson's AI & the Future of Work Virtual Summit.

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October 26, 2018

3 lessons on building AI products that won’t fail

When Identity Guard started its AI journey, their state-of-the-market product focused almost exclusively on credit reports. After speaking with customers, it became clear that they wanted something different, something no one else was offering: a service that would help prevent them from becoming a victim of identity theft in the first place. These are the 3 lessons they learned along the way.

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October 22, 2018

What did your business learn last night? 3 ways Watson AI enables employees to work at the speed of data, and do more interesting work

The world is not the same place in the morning when you get to work as it was yesterday when you left, but if you have a reliable AI solution, you can turn confusion into insight. Data is growing at a rate faster than ever, and it’s difficult for our human brains to keep up […]

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October 17, 2018

Trailblazers galore: highlights from Dreamforce ’18

At Dreamforce 2018, we launched Watson Discovery for Salesforce, an AI-powered insight engine for the Salesforce Service Cloud built for your enterprise. It’s designed to give customer support agents the information they need at their fingertips, so they can resolve customer cases quickly and efficiently, right from within Salesforce Service Cloud.

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October 8, 2018

From RoboChat to RoboBrain: UBank uses Watson to enhance customer satisfaction

With the power of Watson Assistant, RoboChat responds to customer queries on 40 core home loan topics, along with hundreds more associated questions. Initially trained on data collected from customer questions submitted through UBank's LiveChat experience, RoboChat continues to learn as more customers engage with it.

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