B2B

Introducing new online user communities

On behalf of Mark Simpson, VP of Offering Management for IBM Commerce and Marketing solutions, and Jeannette Barlow, VP of Offering Management for IBM Supply Chain solutions, we are excited to announce the launch of two new online user communities: the IBM Marketing and Commerce Community, and the IBM B2B Collaboration Community. These communities are online spaces for you to connect with other marketing, […]

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Digital Leaders Come Together on B2B Innovations and Trends

B2B Digital Transformation Call it the consumerization of B2B marketing, call it digital transformation – however you refer to it, it’s no secret that the B2B digital world is changing. For some time, B2Bs have lagged behind B2Cs in moving from traditional marketing to newer digital technology, citing the complexity of their product mix or […]

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Bring the Best B2C Capabilities to B2B eCommerce

80% of B2B buyers now expect the same buying experience as B2C customers. After experiencing quick, efficient digital purchasing on Amazon and other popular retailers, B2B customers expect the same personalized and seamless cross-channel and cross-device experiences. Is your eCommerce experience ready to deliver? Do your customers have to work hard to buy from you? […]

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Chicago Hosts: B2B Online Conference

The B2B Online Conference kicks off Monday, May 8th, at the Renaissance Chicago Downtown Hotel in the beautiful Windy City. In my opinion, this is the top B2B event of the year for eCommerce and digital professionals. This conference was so successful last year that it has nearly doubled in size in 2017. Get ready […]

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High-Availability B2B Integration and Disaster Recovery (Part One)

When people talk about disaster recovery, they often cite major weather events like hurricanes or tidal waves. After all, nothing good would result if your data center were subjected to a fire, flood or an earthquake. But IT disasters aren’t always related to dramatic, newsworthy events. Sometimes failures are a lot more mundane, like servers […]

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Introducing IBM Control Center v6.1: High Availability, More Managed Endpoints, and Simplified Data Access

Life is good until… your B2B or MFT system goes down. Suddenly this seemingly innocuous piece of your infrastructure—the thing that “always works”—isn’t available. I’ve seen it. Business grinds to a halt. Even if it’s just minutes, it can have a tremendous ripple effect throughout your organization. The impact of an outage can typically be […]

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Podcast: REI Stays Ahead of the Competition by Reducing Costs and Increasing Efficiency with IBM B2B Cloud Services

IBM InterConnect 2016 – REI Session Preview Nicole Gressa and Kate Compton, Senior Analysts for REI Vendor Operations, discuss their upcoming session at IBM InterConnect: How REI’s B2B Cloud Reduces Costs, Increases Efficiency and Keeps Us Ahead of the Competition. The session takes place Feb. 22, at 4:30 p.m. PT in Mandalay Bay North Convention […]

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9 Steps to Building a Compelling Business Case for B2B Integration

This is the final entry in my series of blogs providing advice and tools to help you secure budget for B2B Integration investments. The last topic, creating a business case, is critically important. Even though few look forward to creating a business case, knowing how is a skill that will benefit you many times during […]

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5 Critical Considerations for Cloud-based E-commerce

The following is a guest post by Jerry Lewis, VP Commerce Platforms and Client Strategy at Astound Commerce. With the ever-growing list of software-as-a-service (SaaS) and cloud-based providers of e-commerce solutions, it’s becoming difficult to understand all the options, let alone differentiate among them or choose from them. A Google search for “cloud e-commerce providers” […]

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E-Invoicing: From X12 to ZUGFeRD

Last month, IBM’s Chris Hayes walked us through some of the complexities of e-Invoicing based on the country-by-country legal requirements for electronic documents. Today, I’ll cover what electronic invoices themselves have looked like, and into what they might transform. My journey with B2B / EDI started in the United States back in the late 80s, […]

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What Does ’B2B and B2C Convergence‘ Really Mean?

There has been a lot of discussion around B2B and B2C convergence, but what does that really mean? Is it about the business models converging? I doubt it, because as we all know, there are some very different business needs that are required for B2B customers compared to B2C. One example would be pricing contracts. […]

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Something to talk about

At the recent Smarter Commerce Global Summit in Tampa, we got to hear from some leading high tech manufacturers about how they manage the customer experience lifecycle when marketing, selling and servicing business, or enterprise, customers rather than consumers. This was all part of a series of industry roundtables focused on key topics related to […]

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