B2B Integration

Why is T-Mobile Winning As The ‘Un-Carrier’? OR When The Telephone Company No Longer Wants To Be A Telephone Company

First, we should probably try and determine why any communications provider—be it a wireless, ISP or cable company—would want to be known as the ‘un-carrier’? Well, we don’t need to look very far for the answer. Advocacy rates—measures used to determine not only the satisfaction of customers but more importantly, how strongly they feel connected […]

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B2B Integration For The Masses

Here we are in 2014, and the demands to collaborate with your partners and customers are not getting any easier. Driven by a consumer/customer-centric approach to running a business, many organizations are finding it increasingly difficult to keep up with demands for more real-time, responsive operational processes. And, in many cases, the underlying B2B integration […]

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