Commerce

It’s Wedding Season: Say “I Do” To This Integration And Watch Your Sales Multiply Ever After

“Through their innovation and expertise, MyRegistry.com was able to deliver a multi-channel registry system to us that yielded immediate and significant positive results.” Beth Anne Ages, Director, The Registry at Boscov’s   Wedding season is in full swing. That means plenty of brides and grooms are headed down the aisle. It also means a huge […]

Articles

It’s post-May 25th and GDPR is officially in effect. Now what?

With the General Data Protection Regulation (GDPR) becoming law, marketers must be progressing on the GDPR journey. From email campaigns to digital websites including mobile and social channels, GDPR impacts the way marketers are able to capture and manage personal data. In essence, marketers must rethink how they observe and address the market and what […]

Digital Experience

IBM + Shutterstock + AI: Building Engaging Digital Experiences Just Got A Whole Lot Easier

This may be the most dynamic pairing since Lennon and McCartney. Or maybe Ben and Jerry? Shutterstock, a leading, creative platform with over 200 million royalty-free images, video clips and music tracks, has announced a new strategic partnership with IBM. Soon, users of IBM Watson Content Hub will have access to the vast library of […]

IDC: The Future of Supply Chain

What are the challenges and technologies shaping the future of supply chain? We’re living in what some call the age of disruption, where digital business and globalization are disrupting business models and industries and changing the way we live and conduct business. According to IDC, this will translate into 33 percent of all manufacturing companies […]

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5 Last Minute Checkboxes for your GDPR Compliance List

The General Data Protection Regulation (GDPR) deadline is just around the corner. On May 25th, one of the most sweeping and potent data protection/privacy laws yet will go into effect, with penalties of up to four percent of annual global turnover! On the surface, the law is focused on EU citizens, but its impact will […]

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IBM and Aricent Extend Partnership on B2B Integration and MFT Solutions

Today marks an important milestone for our B2B Collaboration business. IBM and Aricent, a global design and engineering firm, are expanding our collaboration to include support for IBM Control Center, IBM Secure Proxy and IBM External Authentication Server (SEAS). This expanded collaboration will deliver new developments for IBM’s B2B Integration and Managed File Transfer (MFT) […]

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The Masters: Tradition Meets Cutting-Edge

The power behind the performance “IBM designs, develops and delivers digital experiences for global sporting events including The Masters, Wimbledon and the US Open — but these capabilities aren’t all fun and games. The same technologies that perform competitive analyses for players and connect events with millions of fans can help your business outperform the competition and […]

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Supply Chain Takeaways from Think 2018

  Simon Ellis presented two sessions on supply chain innovation at Think 2018: “IDC: What Research Tells Us about the Future of the Supply Chain” “IDC Discussion: Supply Chain Networks with Johnson Controls and Rosenthal & Rosenthal” I had both the opportunity and privilege of attending and speaking at IBM Think last week in Las […]

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Get the most from your Magento Commerce platform with the power of Watson AI

There is no brand loyalty in retail anymore. Omnichannel commerce is the new normal and considered as the only customer touchpoint. Today, delivering an in-context and consistent customer experience across this touchpoint is what retailers are striving to achieve. No matter which commerce platform is used to drive eCommerce sales, today retail professionals are overwhelmed […]

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Frost & Sullivan Singles IBM out for Excellence in Order Management

I’m proud to share that IBM has won Frost & Sullivan’s Global Integrated Commerce Order Management Customer Value Leadership Award. The market research firm evaluated solution providers on their ability to deliver on the promise of a seamless omnichannel experience for shoppers and much more. As customers move from physical stores to digital channels and […]

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The Seismic Shift of AI

Artificial intelligence (AI) is unleashing a new approach for customer experience strategy, design and development. We haven’t seen change on this scale since the ‘90s, when the internet transformed how we do business. But the timeline for evolution is far shorter than it was twenty years ago. Fifty percent of companies surveyed are already taking […]

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Learn how AI powers smarter marketing, commerce and supply chains at a Regional User Group

As the leader in AI-powered marketing solutions, we help organizations of all shapes and sizes harness data to deliver competitive, actionable insights that lead to better customer understanding and engagement. But are you making the most of your IBM investment to deliver personalized experiences at scale while freeing yourself up to be more innovative and […]

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Exceed Customer Expectations with eCommerce Customization

According to Walker Information, customer experience will overtake price and product as the key brand differentiator by the year 2020.1 There’s no debate – engaging experiences are what bring customers back time and time again. It’s simply no longer enough for a brand to provide the basics of eCommerce. In fact, it can be argued that […]

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Cloud Commerce without Compromise. IBM Digital Commerce.

This is a really exciting time to be a part of the commerce landscape. As a commerce technology provider, we work very closely with our customers – sharing insights on consumers and trends – it is remarkable to see how fast markets, behaviors and technology are changing. This frantic pace of change has ushered in […]

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Immutable Images and Dockerization: Essential Elements of our New Digital Commerce SaaS Architecture

  IBM is rolling out an exciting transformation of our digital commerce portfolio. This is the fifth blog post in a series that formally introduces these advancements and reviews the architecture of the services from a technical point of view. In this post, the author discusses immutable images, containers and deployment pipelines that are critical […]

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Celebrating International Women’s Day at IBM

In honor of International Women’s Day and Women’s History Month, we wanted to celebrate some of the incredible women leaders that we work with on a regular basis at Watson Customer Engagement. We hope the insights and advice shared below serve as a source of inspiration and empowerment for you on this day and beyond! […]

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