Digital Experience

Are you rowing in a circle, or working together to deliver powerful digital experiences?

Creating compelling, meaningful experiences is hard.  Sometimes it feels like IT and the line of business are working at cross-purposes or speaking different languages.  IT wants to create a secure, scalable platform that they can rely on and run cost-effectively.  The business is looking for tools they can use to quickly understand their audience and […]

Digital Experience

IBM’s comprehensive and innovative Digital Experience Platform rises above

Comprehensive. Innovative. These are just two of the words the 2019 Gartner Magic Quadrant for Digital Experience Platforms report uses to describe IBM’s Digital Experience software.1 IBM Digital Experience is again part of the Leader quadrant for the Gartner Digital Experience Platforms report, as it had been for many years in the former Gartner Horizontal […]

Commerce

Order fulfillment – not engagement – is the new foundation for brand loyalty

Innovative technology is redefining what you need to do to appeal to today’s highly demanding consumers – from meeting their ever-higher expectations of convenience to developing deep emotional attachments. IBM Watson Commerce has developed a thought-provoking POV that outlines the recent, dramatic market changes and how they impact your ability to deliver a fulfilling customer […]

IDC: The Future of Supply Chain

What are the challenges and technologies shaping the future of supply chain? We’re living in what some call the age of disruption, where digital business and globalization are disrupting business models and industries and changing the way we live and conduct business. According to IDC, this will translate into 33 percent of all manufacturing companies […]

Continue reading

Are you rowing in a circle, or working together to deliver powerful digital experiences?

Creating compelling, meaningful experiences is hard.  Sometimes it feels like IT and the line of business are working at cross-purposes or speaking different languages.  IT wants to create a secure, scalable platform that they can rely on and run cost-effectively.  The business is looking for tools they can use to quickly understand their audience and […]

Continue reading

IBM’s comprehensive and innovative Digital Experience Platform rises above

Comprehensive. Innovative. These are just two of the words the 2019 Gartner Magic Quadrant for Digital Experience Platforms report uses to describe IBM’s Digital Experience software.1 IBM Digital Experience is again part of the Leader quadrant for the Gartner Digital Experience Platforms report, as it had been for many years in the former Gartner Horizontal […]

Continue reading

Order fulfillment – not engagement – is the new foundation for brand loyalty

Innovative technology is redefining what you need to do to appeal to today’s highly demanding consumers – from meeting their ever-higher expectations of convenience to developing deep emotional attachments. IBM Watson Commerce has developed a thought-provoking POV that outlines the recent, dramatic market changes and how they impact your ability to deliver a fulfilling customer […]

Continue reading

AI helps you bring the human touch to every interaction

Innovative technology is redefining what you need to do to appeal to today’s highly demanding consumers – from meeting their ever-higher expectations of convenience to developing deep emotional attachments. IBM Watson Commerce has developed a thought-provoking POV that outlines the recent, dramatic market changes and how they impact your ability to deliver a fulfilling customer […]

Continue reading

THINK Ahead: 6 industry experts tell us why they are excited for Think 2019

San Francisco here we come! Think 2019 is fast approaching and we can’t wait to be sitting on the dock of the bay. IBM’s annual Think conference is a great place to network  with industry experts and thought leaders, as well as discover how purpose-built AI and blockchain can help you make smarter decisions and […]

Continue reading

Without AI, your personalized messaging may be alienating customers

Innovative technology is redefining what you need to do to appeal to today’s highly demanding consumers – from meeting their ever-higher expectations of convenience to developing deep emotional attachments. IBM Watson Commerce has developed a thought-provoking POV that outlines the recent, dramatic market changes and how they impact your ability to deliver a fulfilling customer […]

Continue reading

What’s new in Watson Content Hub

We’ve been busy adding many new features to Watson Content Hub that will help content authors, admins and developers be more efficient in creating and publishing content to all marketing channels. Here are some highlights of what’s new: Extend your Watson Content Hub with webhooks Easily integrate and extend Watson Content Hub with popular 3rd […]

Continue reading

Customer demand for convenience is breaking the barriers between industries

Innovative technology is redefining what you need to do to appeal to today’s highly demanding consumers – from meeting their ever-higher expectations of convenience to developing deep emotional attachments. IBM Watson Commerce has developed a thought-provoking POV that outlines the recent, dramatic market changes and how they impact your ability to deliver a fulfilling customer […]

Continue reading

Customers are seeking a reason to do business with you

Innovative technology is redefining what you need to do to appeal to today’s highly demanding consumers – from meeting their ever-higher expectations of convenience to developing deep emotional attachments. IBM Watson Commerce has developed a thought-provoking POV that outlines the recent, dramatic market changes and how they impact your ability to deliver a fulfilling customer […]

Continue reading

Announcing the #DXInspire Jams 2019… Coming to a city near you!

Welcome to 2019 – the year of IBM Digital Experience!  The market has reacted positively to our strategic relationship with HCL, and the renewed focus on the development of our Digital Experience (DX) portfolio. When we announced the IBM and HCL strategic partnership, we wanted to reinforce our commitment to innovation with you, our customers.  […]

Continue reading

Holiday spending statistics show record-breaking success with IBM products and platforms

Each November, the weekend from Black Friday to Cyber Monday is the single busiest, most critical time of the year for retailers. Holiday spending statistics serve as a key indicator of the overall health of the retail industry and reveal whether balance sheets will go from red to black. In 2018, IBM played an important […]

Continue reading

Andertons Music tech team uses AI to win IBM London Hackathon

Last October, IBM hosted a hackathon in London where teams competed to demonstrate the superior customer experience capabilities of IBM Digital Commerce and Watson Content Hub. Several talented IT professionals from the region participated in the activity, assisted by knowledgeable IBM professionals. The winning team was an ingenious group of tech (and not-so-tech) guys from […]

Continue reading