Government

Governments worldwide are at an inflection point in terms of rising citizen expectations, decreasing budgets, a soon-retiring workforce, and outdated infrastructure. Governments need to digitally transform to deliver services citizens want and need. The public expects the agility and efficiency found in the private sector, and governments must embrace new technology, processes, ideas, and workforce skills to thrive.

By Chris Nott on 15 July, 2019

What can government learn from Wimbledon’s one chance to deliver?

In this third and final blog post on what government can learn from Wimbledon, I discuss how Wimbledon uses cloud to meet huge fluctuations in demand for its digital platforms and how it ensures its services are accessible for fans throughout The Championships.  My previous posts in this series explore innovating fabulous services and use […]

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By Chris Nott on 24 June, 2019

What can government learn from Wimbledon’s AI video highlights?

In part one of this series of three blog posts, I explored how IBM and Wimbledon innovates to deliver a fabulous digital experience for fans.  In this second part, I look at what government can learn from Wimbledon’s use of artificial intelligence (AI) in automating the video production of match highlights. Automating video production Consumer […]

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Evolve. Become a Cognitive Enterprise.

Evolve. Become a Cognitive Enterprise.

Becoming digital was just the start of your evolution. To survive in tomorrow’s business world, transform from the inside-out by bringing together data, smart technology and even smarter people.


Explore the 7 steps to becoming a Cognitive Enterprise

Explore the 7 steps to becoming a Cognitive Enterprise

Download the full IBV report for a deep-dive into all seven steps. Learn how to reinvent your company with data and AI.


By Chris Nott on 20 June, 2019

What can government learn from Wimbledon’s fabulous innovative services?

2019 marks 30 years of technology and innovation partnership between IBM and Wimbledon, a relationship underpinned by assured delivery of data and digital experience to millions around the world.  Wimbledon has transformed itself into a data driven media organization continually innovating to sustain its position as the world’s top tennis tournament.  Using the latest technologies […]

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By Chris Nott on 13 June, 2019

Becoming a data driven government – Part 2

In the first part, I described the motivations for government to be data driven and the challenges to achieving this at enterprise scale. Success factors I see five major areas that need to change for Government departments to become data driven. Skills and culture The most significant change comes when business leaders recognise the advantages […]

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By Chris Nott on 10 June, 2019

Becoming a data driven government – Part 1

22% of governments have adopted cognitive computing by piloting or operating services versus 26% in other industries according to a recent survey by the IBM Institute for Business Value. Cognitive government We have seen Government successfully move on-line in recent years to deliver multi-channel services to citizens, often by using technology platforms. Historic siloed applications […]

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By Ulrich Schimpel on 16 May, 2019

Blockchain Project Roadmap

Over the past month, Stacy and her peers – all department head of a large government agency – have been frequently exposed to dozens of articles and events around blockchain, talking about the great potential it could unlock in the government domain. Yet, she and her colleagues are struggling to see a feasible approach to […]

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By Sharon Bagshaw on 16 April, 2019

Cloud computing: Unlocking its power for government

Originally published in New Statesman. For most of the UK population, cloud-based services are part of everyday life, from online banking and social media to service oriented businesses like Uber. Without equivalent services the  government risks falling short of expectations. Cloud computing is more than an internet-based platform. Harnessing it unlocks the potential to create […]

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By Francesco Melcarne on 1 April, 2019

Using blockchain to improve public safety

Graham is an officer in his country’s counter terrorism police force. Since the rise of social networks, he can draw on many information sources in his investigations and exploit the recent advances in big data technologies. Graham investigates counter terrorism cases where sharing information on threats with intelligence agencies around the globe would be beneficial. […]

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By Ulrich Schimpel on 28 March, 2019

Blockchain and Government: International Taxation

It’s the same old story.  International companies and cross-country commuters file their huge bulk of tax declarations once a year. Nancy’s department is responsible for checking these declarations against international tax treaties and local taxation rules, interacting with the companies, employees and other tax authorities to clarify issues and to correct the values where necessary. […]

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By Francesco Melcarne on 21 March, 2019

Architecting Blockchain in Government

Sheila is the CTO in the Digital Transformation Agency of the central Government of her country. She oversees the enterprise architectures of the central Government Administrations.  As Blockchain related projects start running, new modules enter Shelia’s design of the enterprise IT architectures.  She has a lot of experience in her role, but quickly realises that […]

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By Angel Hernandez Bravo on 28 February, 2019

Building citizens’ trust in Government

There are few guarantees of origin and quality for olive oil customers.  Labelling is frequently limited, perhaps stating only the country of production – no details on the type of olive, its quality, the farm which harvested it, or the mill where it was produced. Spain is the world’s leading olive oil producer, responsible for 50% of all production.  Olive oils […]

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By Chris Nott on 26 February, 2019

Gaining the information advantage

Government departments are facing varied and evolving threats. These are often asymmetric and demand speed and agility by Governments to understand and counter adversaries that include serious organized crime, fraudsters, insurgencies and terrorism. It is not limited to defence and public safety organisations, but affects departments collecting taxes and providing benefits. Cloud computing offers new […]

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By Chris Nott on 21 February, 2019

Overcoming Government Inertia

Peter got off the phone from Nina with relief. He now had the support he expected from the Government, but it had taken numerous phone calls and persistence to get it. Within the Government department, Nina and her team had spent several frantic days trying to understand discrepancies in Peter’s records. It had taken a […]

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By Tim Coates and Paul Giangarra on 4 February, 2019

Modernising government services

The UK government knows that delivering better results for all citizens is essential. That’s why government departments are constantly striving to modernise services. However, there are many major challenges to overcome such as programme silos, regulatory burdens and cyber security risks not to mention the cost of maintaining aging IT systems. Of course, cloud technologies […]

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By Chris Nott on 22 October, 2018

Ensuring Trust in Government Services

Becoming Citizen-Driven The focus on the consumer driving digital disruption in commercial sectors has raised expectations of Government.  The whole of government is becoming citizen centric, and digitising government demands that today’s departments silos are spanned.  Government is becoming devolved and decentralised and the technical challenge is accentuated by the business change.  Citizen-centricity demands one […]

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