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Retailers share: Lessons learned from a pandemic

Have you wondered how other top retailers are managing through the pandemic? Do you wish you knew what was keeping your peers up at night right now? Well, IBM had the opportunity to do just that. IBM recently joined several large retailers across ...

Consumers score big during Cyber Week as retailers pivot big

Like the Ghost of Christmas Past, doorbusters on Black Friday became the story of yesteryear.  And...

2020 Innovation in Order Management Awards

2020 has been an extraordinary time to be a retailer. The rate of acceleration for innovation to match fast-changing consumer behaviors has been remarkable. While it can be daunting to try new things, retailers who adjusted to implement new customer ...

How to successfully navigate the new holiday shopping season

While this year has been mired in uncertainty, there is one thing we can be certain of – you’...

What is supply chain sustainability?

When your sourcing team chooses what to buy and who to buy from, are you selecting vendors who share the same social values as your brand? When your manufacturing plants produce goods, are you minimizing waste and effectively using finite resources? ...

6 spooky stats to help you better manage your 2020 holiday retail season

Even though this year has been scarier than encountering a black cat, Halloween is still eagerly ...

What is supply chain security?

Many of us in supply chain remember the major data breaches Target and Home Depot suffered within months of each other resulting from third-party relationships. Six years later, supply chain security breaches still make headlines – most notably, ...

The future of retail returns

Evolving customer expectations have forced retailers to figure out how to better manage the ripple effects that the current global crisis has created. This includes the realm of returns. Let’s look at some of the trends that 2020 has seen so far: ...

5 ways curbside pickup helps retailers remain relevant

As we start to see the re-opening of stores across the country, not everyone is looking forward to stepping inside malls and shopping centers. According to a Washington Post-University of Maryland poll, 67% of Americans say they would be ...

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