The new frontier: Industries navigate supply chain challenges quicker with demand sensing

Written by Erin Poole | May 21, 2020 | Build a smarter business, Digital reinvention, Supply chain

Time isn’t a luxury that businesses have when it comes to forecasting demand for supply during our current health crisis. A recent article indicates that grocery sales spiked nearly 60% in one week of March alone. And customer behavior is changing rapidly in unexpected ways. For example, shoppers are making fewer trips to grocery, drug ...read more


Three critical questions for healthcare leaders

Written by Andrew Bercich | May 20, 2020 | Build a smarter business, Business resiliency, Talent and transformation

Every organization has a part to play in responding to the COVID-19 pandemic. Public sector agencies and private sector companies are surging to the mission, mitigating the impact of the virus and gearing up for recovery. Leaders in organizations of all sizes are dealing with challenges they hadn’t dreamt would befall our world. For leaders ...read more


The stakes are high: COVID-19 highlights the need for IT resiliency

Written by Erin Poole | May 20, 2020 | Business resiliency, Financial services, Journey to cloud

Hybrid cloud is gaining momentum as it offers many business advantages, including flexibility, rapid innovation and IT resiliency to react quickly to changing needs. A full 70% of enterprises are pursuing hybrid cloud, according to IBM Market Development and Insights’ 2019 Cloud Market View. However, a recent 451 Research report reveals that only 25% have ...read more


Cost and value transformation in an economic downturn

Written by Alexandra Banner and others | May 15, 2020 | Build a smarter business, Business resiliency, Intelligent workflows

On March 15, the Dow dropped nearly 3000 points in a single day; the worst day of trading since 1987. Since then, the global economy has come to a near standstill and has been on a steep economic downturn after years of strength. What can companies can do today to focus on cost transformation while ...read more


Six recommendations for launching or expanding your virtual agent in this crisis

Written by Emily Craig | May 12, 2020 | AI, Process optimization, Talent and transformation

As we work together to respond to our current crisis, artificial intelligence (AI) is a force multiplier, helping us effectively and efficiently navigate this overwhelming storm. Artificial intelligence (AI) virtual agents are not new news. Today they are being reimagined to help citizens and workers access trusted data sources and to help get the answers ...read more


Hybrid multicloud infrastructure provides agility to adapt to a crisis

Written by Lexi Soberanis | May 11, 2020 | Cloud, Financial services, Journey to cloud

Today, more companies recognize the unquestionable value that cloud can deliver for mission-critical applications — the flexibility to quickly test and implement solutions. The shift was inevitable, but challenges like the current pandemic are accelerating the change. An open hybrid multicloud platform provides the level of agility needed today, as well as the operational gains ...read more


To help plan for a return to work, businesses should consider leveraging IoT insights at the edge

Written by Skip Snyder | May 7, 2020 | Build a smarter business, Process optimization, Talent and transformation

In the current climate, many businesses have pivoted to a remote workforce, but this option may not be equally accessible across industries. Organizations that operate by serving customers and citizens – like manufacturing, retail, healthcare, and government – are less likely to be able to maintain full operations remotely. Businesses in these industries are likely ...read more


How to build your IT infrastructure for 5G-enabled edge computing

Written by Shobit Joshi | May 5, 2020 | Automation, Journey to cloud, Software-defined

The global 5G-enabled edge computing market is growing rapidly, fueled by major technology changes that are disrupting the traditional networking industry. By 2025, this market is expected to exceed $50 billion. 5G has the potential to deliver a new generation of services, thanks to higher data rates and ultra-low latency. To take full advantage of this ...read more


Building operational resiliency for anytime, anywhere and any situation

Written by Tony Menezes | May 4, 2020 | Build a smarter business, Intelligent workflows, Process optimization

History is riddled with unexpected challenges and, more importantly, the creative ways people rose to overcome them. Difficult times, like we face today, call for businesses to reconsider transformation of workflows, workforces and workplaces to both recover from current disruption and to ensure preparedness for the next challenge — whatever it may be. Shared services ...read more