An evolutionary history of enterprise data architectures

There’s an evolutionary paradox that biologists and geneticists have observed multiple times in nature when two nearly...

How Kroger is using data and analytics to improve the customer experience

Grocery retailers have a common phrase – “If it isn’t on the shelf, customers can’t buy it...

5 ways to modernize applications for a sustainable future

Sustainability is a key focus for many organizations—even more so in the last year. In a recent study from the IBM ...

The power of the partnership ecosystem

Consumers today factor more into their decision-making than just the cost or quality of a product. A recent study found ...

3 keys to a content value-exchange across the customer lifecycle

A digital-first experience didn’t used to be the requirement, but as a result of COVID-19 digital ...

8 ways to modernize your IT management for a product-centric organization

Successful digital transformation is fundamentally rooted in IT functions. Many of the traditional ...

Process mining and execution management: an X-ray, diagnosis and treatment for business performance

“Transformation for the sake of transformation doesn’t matter unless you get real, ...

Why is meaningful digital transformation hard for enterprises? Here are 2 common culprits

The Evolution of Transformation Business as usual simply doesn’t work with today’s continual ...

How a data driven customer experience puts automakers in the driver’s seat

A visit to an automotive dealership has traditionally served as the cornerstone of the customer ...