The virtual enterprise: Six ways modern businesses can become more open and agile
The power of the partnership ecosystem
Consumers today factor more into their decision-making than just the cost or quality of a product. A recent study found ...
by Jason Kelley | July 23, 2021
3 keys to a content value-exchange across the customer lifecycle
A digital-first experience didn’t used to be the requirement, but as a result of COVID-19 digital ...
by Ed Forman | July 16, 2021
8 ways to modernize your IT management for a product-centric organization
Successful digital transformation is fundamentally rooted in IT functions. Many of the traditional ...
by Srini Koushik | June 30, 2021
Process mining and execution management: an X-ray, diagnosis and treatment for business performance
“Transformation for the sake of transformation doesn’t matter unless you get real, ...
by IBM Services | June 28, 2021
Why is meaningful digital transformation hard for enterprises? Here are 2 common culprits
The Evolution of Transformation Business as usual simply doesn’t work with today’s continual ...
by Anthony Farah | June 4, 2021
How a data driven customer experience puts automakers in the driver’s seat
A visit to an automotive dealership has traditionally served as the cornerstone of the customer ...
by Russell Gowers | June 2, 2021
Four steps to build a more transparent and resilient supply chain through risk management
Today’s supply chains are high-performing, globalized machines. With leaner supply chain ...
by Nicole Zimmerman | May 20, 2021
Four ways insurance companies are improving their customer experience
Today’s most successful companies build their entire business around the customer. And for the...
by Yoann Michaux | May 18, 2021
Are internal processes blocking your customer experience success?
Business is always changing. Frequent market disruptions make it easy to get lost in the constant ...
by IBM Services | May 7, 2021
How to support increasing green mobility without killing the power grid
Four key measures to strengthen operational resilience
3 lessons in personalization from the retail industry
How can technology help us go back to school, in person and remotely
JORI increases manufacturing efficiency while addressing COVID-19 concerns