Why is meaningful digital transformation hard for enterprises? Here are 2 common culprits

The Evolution of Transformation Business as usual simply doesn’t work with today’s continual ...

How a data driven customer experience puts automakers in the driver’s seat

A visit to an automotive dealership has traditionally served as the cornerstone of the customer ...

Four steps to build a more transparent and resilient supply chain through risk management

Today’s supply chains are high-performing, globalized machines. With leaner supply chain ...

Four ways insurance companies are improving their customer experience

Today’s most successful companies build their entire business around the customer. And for the...

Are internal processes blocking your customer experience success?

Business is always changing. Frequent market disruptions make it easy to get lost in the constant ...

Sound as a new data source for industry 4.0

The inflection in a voice tells us how someone is feeling. The rattle in a car reminds us something needs to be checked...

How sustainable supply chains help businesses—and our planet—thrive

Businesses cannot succeed in societies that are failing. There have been many lessons learned from ...

3 ways IT leaders drive digital transformation and innovation at scale

If the COVID-19 pandemic made one thing abundantly clear, it was that innovation and transformation ...

Talent acquisition leaders identify the challenges of hiring in a post-pandemic world

With reduced recruiting levels and the need to deliver a more resilient workforce, the job of talent...