GM Global Telecommunications Industry at IBM

IBM @ TMForumLive! 2015

Digital Business: Making it Real – this year’s theme for TMForumlive! is right on target. Digital transformation is pervasive; opportunities in the areas of network and customer engagement are top of mind. Embracing cloud, analytics and mobile technologies makes these opportunities real and actionable.   The industry demands around improving the customer experience is one […]

Continue reading

Cloud is the Future of the Network

The telecommunications industry is dynamic, turbulent and evolving – and what is at the epicentre of all challenges? My answer is: the network. Revenue is declining, profit margins are shrinking, and expanding data traffic and mobile workloads are putting the network under fire. There are several technologies that can help balance the disruption, but in […]

Continue reading

Digital Transformation: meeting increased customer demands

‘Transform with digital services’ is one of our themes this week at Mobile World Congress in Barcelona, and I feel it is one of the most important initiatives that CSPs must leverage now.  As a digital consumer, I am more connected, informed and empowered than ever before and my expectations of my CSP continue to […]

Continue reading

IBM Mobile World Congress: Innovation made with IBM

Dynamic, turbulent, demanding, evolving, and highly competitive are all terms used to define the current Telecommunications industry; an industry at the epicenter of rapid, global technological change. At IBM, we see three key trends: Data everywhere: With new devices, faster connections and more content, users around the globe have embraced mobile and social technologies. In […]

Continue reading