IBM India Blog
How blockchain, AI, IoT and automation changing the way businesses are conducted
From strategy to execution, organizations are using advanced technologies to change their approach and transform into Cognitive Enterprises. Artificial Intelligence (AI), data analysis, blockchain, IoT and automation will be used to make data-led financial decisions, innovate, expand footprint, upgrade operations and provide a hassle-free experience to customers, partners and investors. Here’s how: Blockchain: Blockchain can […]
How companies are using AI to deliver personalised customer experience, become agile
The traditional methods of doing business are passé. In the present day and age, companies have to refrain from complex workflows, and adopt an agile environment, where processes are flexible as well as competitive. In order to transform into the businesses of tomorrow, i.e. Cognitive Enterprises, companies have to rethink strategic workflows and scale up, […]
7 key success factors that lie at the heart of a Cognitive Enterprise
Businesses now want to attain the next level and work on cognitive technologies such as Artificial Intelligence (AI), data analytics, blockchain, machine learning, IoT along with automation, to reshape their enterprise architecture. They want to capture opportunities by visualising unique platforms and meet the expectations of customers by working on concrete insights from unstructured data. […]
How AI tools can help businesses identify skills required for growth
Cognitive technologies have taken the center stage of every business. Companies are re-wiring themselves and focusing on Artificial Intelligence (AI), advanced analytics, blockchain, 5G, machine learning, etc. to capture growth across global markets. Since the agenda of almost every organisation is to work on these advanced technologies, it is creating a huge demand for skilled […]
Everything you should know about transforming into a cognitive enterprise
Businesses are moving forward on the road to digital transformation. They are learning to adapt to modern technology for improved last mile connectivity with customers, partners and employees. These modern or cognitive technologies, viz., Artificial Intelligence (AI), advanced analytics, Internet of Things (IoT), blockchain and 5G, along with automation are reshaping their business architecture, providing […]
Why data analytics is a key requirement to become a cognitive enterprise?
Data analytics can drive growth, help businesses to become a cognitive enterprise India is among the fastest-growing markets for digital consumers. With the improvement in infrastructure, low-cost, high-speed internet connectivity and aggressive pitch to become a digital economy, India’s internet user base is increasing exponentially. As per a report by market agency Kantar IMRB, India’s […]
Surviving Natural Disasters : Technology to the rescue
According to the United Nations’ Global Humanitarian Overview 2019 report, in the period between 2014 and 2017, 870 million people from 160 countries, either lost their lives, their livelihoods or were displaced from their homes because of disasters caused by natural hazards. Asia-Pacific nations experience more natural disasters than any other region. Between 2014 and […]
Welcome to the world of Hyper-Personalisation and AI
From finance to sales to operations, artificial intelligence (AI) is impacting every part of your business. So too with customer experience (CX)? And that’s where things get tricky. It isn’t simply enough to catch the eyes of customers; it’s also important to deliver happiness and win their hearts. For this, marketers prefer one-to-one marketing that is […]
It’s time to bet big on AI to enhance customer experience
As a new-age connected customer, I want the best in customer experience (CX) – whether at a restaurant, supermarket or on a flight. The best CX comes from making an effort to be closer to the customer and making them feel that every interaction is tailored just to them. Like the barista who knows my […]
Opportunities and challenges in AI adoption
In this era a data deluge, Artificial Intelligence presents a great opportunity for enterprises to deliver entirely new types of customer engagement, strategic innovation and business transformation. At the same time, akin to any new age technologies, AI adoption has to be embraced and executed carefully considering all challenges that it poses. The impact from […]