Capture

Content is Key for Building a Digital Business that Provides Exceptional Customer Experiences

The digital business is an imperative and it all starts with keeping the customer at the heart of your business.  Companies can simply not compete moving forward without addressing digital transformation.  And it needs to be pervasive.  Across all processes, people, functions and information, or content.  It will reshape everything we do and every interaction we make, and it all starts with content. […]

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IBM Datacap Insight Edition – at the forefront of Cognitive Computing

Wow!  What any exciting time to be part of IBM and the information technology industry.  Over the next few years, IBM will lead in the explosive growth of Cognitive Computing, Artificial Intelligence, Machine Learning, and IBM Datacap Insight Edition will play a major role in this next generation of computing. Approximately 80% of data in […]

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IBM Named a Leader in Gartner MQ for Case Management (Again)

I wrote last month about our latest release of IBM Case Manager 5.3.  The latest release is just another reason why IBM Case Manager is consistently listed as a leader in various analyst reports. While I’m not surprised, I’m pleased to see that yet again that leading analyst firm, Gartner, has recognized IBM Case Manager […]

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Building the Digital Business will enable Cognitive Insights

The priorities for today’s businesses are around becoming digital and smarter.  And the two play hand-in-hand.  When a company becomes a digital business, they are more agile, nimble and efficient.  But they are also positioned to generate better insights for smarter decision making.  A digital business can apply advanced and cognitive analytics, gaining insights to […]

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Optimizing Content Platform and Document Capture Systems with Distillr

Organizational ECM and BPM departments are increasingly tasked with managing high volumes of content and supporting mission-critical business processes. Given the importance of these systems in operations and the interconnected nature of unstructured data in business processes with document capture systems, meeting service level agreements is critical. In order to avoid a troubleshooting fire drill, […]

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Reflecting on the 3 Dimensions of Enterprise Content Management

I can’t believe we are already at the end of 2016.  It’s crazy how fast time flies.  As we approach a new year, many of us take some time to reflect on the past year and think about our personal goals and priorities for the upcoming year.  But it’s not just a time for personal […]

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Non-EDI Orders can be Processed Autonomously

For most manufacturers, one of their primary goals is to ensure timely product delivery faster to the right customer and have it done as efficiently as possible. In today’s business, efficiency is often measured through automation. Traditionally, sales order automation has been addressed through EDI (Electronic Data Interchange) and EDI related processes. EDI does have […]

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Automated Role-based Redaction Reduces Risk and Streamlines Data Security

As cognition makes its way into cars, devices, buildings, business processes and more, securing all transactions and sensitive data is even more essential to ensure trust in our systems of commerce and to reduce risk to every party involved. Business content often contains Personally Identifiable Information (PII) like social security numbers and credit card numbers, […]

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Gartner Says ECM is Reinventing Itself for the Digital Workplace

For the past year or two, the smart guys within the $6 Billion industry known as Enterprise Content Management, or ECM, have been aware that things are changing – paper is dwindling (finally!), new forms of content such as video, audio and social media are on the rise, and new technologies (i.e. Cloud, Mobile and […]

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Bank rekindles its Customer Engagement with IBM ECM

I have always enjoyed reading books and customer engagement. As a child, I often had fantastical thoughts on how nice it would be if my book could help me with meanings of new words, or even mark interesting phrases for future referencing. For that matter, read a book without breaking its spine while comfortably tucked […]

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Leveraging Signature Verification across Industries

The decline of paper has been heralded many times in the past few years, but the fact is that there is still no substitute for the wet signature made on tangible, physical documents. Wet signatures can be treated as more authentic than electronic signatures. However, verifying the authenticity of a wet signature can be easily […]

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Mobile is changing the world – is your organization ready for Mobile Capture?

Work dynamics and consumer expectations are constantly evolving. In fact, “IDC predicts that Smartphone and tablet spending will hit $484 billion, generating 40% of all IT growth” (IDC MaturityScape Benchmark:  Enterpise Mobilty in the United States, May 2015 , IDC# #256392). Employees work from remote locations and with increased connectivity and power in mobile technology, […]

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