ECM Is Still At Work: See the Proof in Your Industry

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While the discussion around Content Services and Enterprise Content Management rages among analysts and industry insiders, the fact is that IBM’s content management solution portfolio still provides the broadest set of capabilities to capture, govern, and analyze content and build digital business applications.  No matter what you choose to call it, IBM is ready with the platform, strategy and best practices to transform your organization.

IBM ECM capabilities were showcased all summer in the webcast series called “ECM At Work.” We presented the value propositions of IBM’s award-winning solutions and showed some new features that are helping companies expand their digital business vision.  Attendees experienced a deep technical demonstration of how to index PDF documents in IBM Content Manager OnDemand. They saw the new features in IBM Content Foundation and learned how to redact documents by job role.  They also saw how IBM Case Manager is being used as a platform for true knowledge management and automating case work.

As the series progressed, many of the new features of IBM Content Navigator were featured, including document merge and split and capturing electronic signatures with Docusign. IBM Business Partner, Pyramid Solutions, showed what they’ve built using IBM Datacap Insight Edition to streamline life insurance underwriting. The ECM at Work summer series concluded in September with a deep dive into IBM Watson Explorer and the value that text analytics brings to cognitive search and insight from content.

If you missed the solution-focused webcasts in the summer series, catch the on demand replays now.

Register now for the second half of the series

Beginning on October 18, we’ll feature ECM for Insurance, with Pyramid Solutions sharing their expertise as such carriers as Great American Insurance Company and others. On October 24, we’ll present ECM for Banking, where we’ll showcase how ECM solutions solve industry business challenges with specific use case examples. Financial Services embraced ECM early in its history and continues to push the envelope for new applications and use cases.  You will see how content can connect front office through to back office processes for lower cost and better customer engagement, and you’ll learn why IBM’s new partnership with HSBC for Trade Finance Automation is the beginning of a new era in Content Management.

On October 25, Vega ECM Solutions will join IBM to talk about ECM for Government and share their award-winning application for Nuclear Regulatory Commission. On Wednesday, November 1, the series will focus on ECM for Healthcare, and then ECM for Energy/Utilities on November 14 with IBM Business Partner enChoice. Finally, we’ll close the series out with a look at ECM for Cross Industry solutions, such as Accounts Payable, HR, and Contract Management with MagicLamp Software.

In the spirit of full disclosure…

I have been involved in this series from the beginning as the host and moderator for a great line-up of subject matter experts. I have enjoyed presenting the state of ECM in 2017 and am looking forward to seeing how ECM expands within each industry.  This series could easily continue into 2018 with content management use cases in other industries, including Education, Manufacturing, Construction, and Aerospace. So please comment and let me know if there is a particular use case in your industry you want to hear more about. But for now, I’ll wrap it up by saying I hope to see you online this fall as we witness ECM at Work!



WW Portfolio Marketing Manager, Enterprise Content Management

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