How to make the move from basic to intelligent business process automation

According to a recent IBM Institute for Business Value (IBV) report on the evolution of process automation, organizations can be separated into three groups based upon the types of business process automation they use. 52 percent of organizations surveyed are employing basic process automation, which is the automation of simple applications and data management tasks […]

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Data science helps Norway’s fish farmers keep salmon populations healthy

Aquaculture is one of Norway’s most important industries. Our fish farms produce 65 percent of the world’s supply of Atlantic salmon and employ thousands of people in coastal communities. At the Seafood Innovation Cluster, our mission is to help the industry grow and flourish while ensuring that fish stocks are managed responsibly, thereby protecting Norway’s […]

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IBM, Hortonworks and Red Hat collaborate on open hybrid architecture

A new joint project from IBM, Hortonworks and Red Hat will enable organizations to run big data workloads across edge, multicloud and on-premises architectures while gaining the benefits of hybrid cloud: agility, economics and scale. “Not only will this initiative bring cloud native to the data center, but it will also help our customers embrace […]

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Near East Bank modernizes credit application process with IBM BPM

No one wants to wait weeks to more than a month to find out if their credit application is approved. For the applicant, it can mean lost opportunities. For a bank, it’s lost business. Near East Bank, a leading bank in the Turkish Republic of Northern Cyprus, knew that if it wanted to compete with […]

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Meeting changing demand in a commodity market with IBM Cloud

For manufacturers in a commodity market, the ability to gain share, grow and stay competitive can be a challenge. That’s why any increase in efficiency makes a difference. Fábrica de Papel San Francisco, a Mexican producer and distributor of tissue paper products, such as napkins, toilet paper and paper towels, found that its IT infrastructure […]

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Tackling APIs in a multicloud world

Businesses have rapidly adopted cloud technologies for greater efficiency, lower cost and enhanced agility to drive innovation. But they aren’t picking just one cloud provider. They are deploying applications across a range of environments, including on-premises, private cloud and public clouds. Workloads are split across multiple cloud platforms, including IBM Cloud. According to IDC, by […]

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IBM and CDC blockchain project uses records stored on cloud

IBM and the US Centers for Disease Control are teaming up to build a blockchain and cloud-based data system that could track public health issues including opioid addiction. The CDC’s National Center for Health Statistics already collects copious amounts of health data from surveys, and the new system would include medical records obtained through hospital […]

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SOA versus microservices: What’s the difference?

If you work in IT, you might have heard the SOA versus microservices debate. After all, everyone is talking about microservices and agile applications these days. At first glance, the two approaches sound very similar. In some ways, they are. Both are different from a traditional, monolithic architecture in that every service will have its […]

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How to overcome cloud transformation challenges to deliver superior experiences

Today’s customers demand experiences that are nuanced, contextual and, above all, personalized. Creating such personalized experiences is a key differentiator among competitors in any market. However, it can be difficult, and traditional on-premises systems often aren’t up to the task. That’s why many business leaders have been looking to implement cloud solutions to gain the […]

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Fitzsoft transforms Zambia’s technology sector with IBM Cloud

All over the word, the smartphone revolution has had a huge impact on the way people interact with technology. Smartphone applications have made the web more user friendly, opening it up to new audiences. In Zambia, this revolution has taken a little longer to arrive, but its impact is likely to be even more transformative. […]

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MultiChoice South Africa taps Watson to support customer service staff

Great customer service is essential for any business to prosper and grow. In a fiercely competitive marketplace, such as the South African media broadcast sector, it becomes even more important to provide your customers with speedy, efficient service whenever they seek advice or need to solve issues with their subscriptions. At MultiChoice South Africa, customer […]

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5 tips to get the most out of business process mapping

Every organization has processes designed to provide a framework for accomplishing tasks, achieving business objectives and serving customers. It’s basically an outline of the steps it takes to do something. Most business leaders would admit these processes are frequently not optimized or have become outdated. Are your processes clearly defined? Do you know where to […]

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