IBM Watson Natural Language Classifier

AI helps companies meet new data protection challenges

In an ideal world, rules should be based on principles—on what’s right, not what’s easy. In Europe, a good example of that maxim in action is the General Data Protection Regulation (GDPR), a set of rules adopted in 2016 designed to protect privacy and personal data for citizens living in the European Union (EU) and […]

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How AI technology helps to boost the customer experience

Companies use all kinds of tools to find out what customers think about their products and services so they can improve the overall customer experience (CX). They mine data from social media, conduct focus groups and surveys, and collect feedback from customer service reps. Eventually, all this information can reveal what customers are thinking and […]

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High-tech AI empowers people with better language translations

While on a business trip to China, my passport was stolen. I wasn’t sure what to do, so I approached a policeman for help. The poor performance of the translation app I downloaded led to the policeman going for his gun and my colleague running away in fear. Instead of saying “hello, how are you”, […]

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How to fight cyberbullying with AI technology

Cyberbullying is a critical issue to the health and mental health of our children and teens. Eighty-seven percent of youth have witnessed cyberbullying. Nearly two-thirds of students who have experienced cyberbullying stated that it affected their ability to learn and feel safe at school. At Identity Guard, we began looking into how our monitoring services, […]

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AI technology helps protect teens from cyberbullying

An astonishing 87% of youth have witnessed cyberbullying. In 2017 alone, over 13 million American children were bullied or cyberbullied. For me, the struggle against bullying and cyberbullying is a personal one. In October of 2006, my 13-year-old daughter Megan took her own life as a result of cyberbullying. Committed to helping prevent similar tragedies, […]

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Introducing Ivy, your new cognitive hotel concierge

Traveling can be stressful. It often involves long lines at airport security, flight delays, traffic congestion, crowded trains and juggling luggage. When you finally get to your hotel, you want your stay to be comfortable and easy. I launched Go Moment in 2012 with the goal of helping guests get better service. To do so, […]

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Analyzing tweets to predict flu epidemics

Influenza is a serious health problem. Millions of Americans get the flu each year. It sends hundreds of thousands to the hospital and thousands die from it. If healthcare professionals could more accurately predict when and where flu outbreaks will peak, they could improve the timing of flu vaccination clinics, better communicate the need for […]

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