Business transformation December 15, 2023 Customer service trends winning organizations need to follow 4 min read - Prioritizing these seven customer service trends can help ensure an organization is prepared to meet changing customer expectations.
Business transformation December 15, 2023 Examples of sustainability in business 4 min read - Here are some examples of sustainability in business that can make organizations more efficient and have a positive impact on the planet.
Artificial intelligence December 15, 2023 Five open-source AI tools to know 5 min read - While open-source AI offers enticing possibilities, its free accessibility poses risks that organizations must navigate carefully.
Retail December 11, 2023 Get your IT team battle-ready for the next holiday rush 3 min read - Consider an AI-powered approach to incident management to diagnose, handle and react to online outages during peak shopping periods.
Artificial intelligence December 8, 2023 The software-defined vehicle: The architecture behind the next evolution of the automotive industry 4 min read - What defines a SDV, and what is the architectural foundation behind the car that provides connectivity, automation and personalization?
Business transformation December 7, 2023 Six ways AI can influence the future of customer service 4 min read - The future of customer service must be AI-based for organizations to improve the customer experience and increase customer loyalty.
Sustainability December 14, 2023 Tying environmental outcomes to real business value may be simpler than you think 2 min read - There has been a lot of recent discussion around the business value of environmental, social and governance (ESG) reporting and financials.
Cybersecurity December 14, 2023 Delivering security and scalability in today’s business landscape requires more than setting up a front line of defense 3 min read - Cybersecurity can be a strategic initiative that supports product capability, organizational effectiveness and customer relationships.
Cybersecurity December 14, 2023 Building cyber resiliency for your data with IBM FlashSystem 3 min read - The IBM approach to cyber resiliency can help organizations protect themselves in an ever-changing cybersecurity landscape.
Cloud December 14, 2023 IBM Cloud solution tutorials: 2023 in review 5 min read - Our team looks back and shares personal highlights from the year, including generative AI, LLMs, watsonx and more.
Business transformation December 13, 2023 How to build a successful procurement strategy 5 min read - Here are ten steps for building a procurement strategy to achieve operational efficiency, faster procurement cycles and greater cost savings.
Security December 13, 2023 The three main types of cryptography 5 min read - A look at three main categories of encryption—symmetric cryptography algorithms, asymmetric cryptography algorithms, and hash functions.