Government - IBM Blog

January 15, 2024

5 key areas for governments to responsibly deploy generative AI

3 min read - Generative AI presents an unprecedented opportunity to enhance various aspects of government operations and improve services for citizens.

January 8, 2024

Judicial systems are turning to AI to help manage vast quantities of data and expedite case resolution

4 min read - The use of AI by public entities, including the judiciary, should be anchored on the fundamental properties of trustworthy AI used by IBM.

October 9, 2023

Putting citizens at the center of government services with AI

4 min read - AI can create greater efficiencies in how agencies communicate internally and with people who rely on public services.

September 20, 2023

What can AI and generative AI do for governments?

4 min read - The five fundamental properties for trustworthy AI: explainability, fairness, transparency, robustness and privacy.

September 12, 2023

UK Government tests frictionless trade models with Ecosystem of Trust pilots

2 min read - Novel, digital, risk-based methods for border control can provide higher quality data and could decrease decision-making time.

Five recommendations for federal agencies to use the cloud to accelerate modernization

3 min read - One of the most distinguishing things about our federal government is its broad scope of services. No other institution is responsible for doing so much for so many, so quickly, in an ever-changing landscape. No other institution must respond simultaneously to such a breadth of challenges that have only been amplified over the last few years. In response to the COVID-19 crisis, many federal agencies kicked their digital transformations into high gear to help enhance public services, embrace a remote…

Tech is evolving, so must the ecosystem

2 min read - Federal government leaders are asking questions such as, are we ready for quantum? Are we integrating artificial intelligence (AI) and automation effectively while protecting privacy and IP? These challenges are real, and the answer is, not fast enough. As we have asserted over the last year, our government’s challenges are systemic. Systems problems require industry to work together, differently. IBM’s ecosystem approach is designed with this in mind and built to proactively integrate on behalf of federal agency missions, respond…

How AI and automation are helping America’s Internal Revenue Service better serve we the people

2 min read - The delivery of public services by the government continues to evolve as citizens increasingly look for more personalized and seamless experiences. The last three years have acted as a tailwind, further pushing the demand and forcing government to rethink their service delivery models. The Internal Revenue Service’s (IRS) tax return processing function, the quintessential citizen service that touches every American household, is a powerful example of the innovation that can come from viewing public services through the lens of citizens.…

Driving government innovation with better customer satisfaction

4 min read - If you’re searching for inspiration on how to tackle an upcoming transformation initiative, skip the Fortune 100 and look somewhere more unexpected: the U.S. federal government. Federal agencies and departments have excelled at all sorts of staggeringly ambitious tasks for decades across national security, administrative operations and citizen services. They also need to support millions of employees. A 2020 Brookings Institution estimate suggests the federal government has a workforce comprising over 9 million full-time, contract and grant employees and military…

Let’s build a new era of sustainability

3 min read - Throughout the world, civil engineers are sending a clarion call to repair them before we are faced with another looming disaster. As a result, we’ve announced the launch of IBM® Maximo® Asset Management for Civil Engineering.

Data is key to intelligent asset management

4 min read - Planning for business disruptions is the new business as usual. To get ahead in a rapidly shifting environment, industrial businesses are leaning more on integrating operational technology (OT) with IT data, which allows them to move from time-based to predictive…

To comply with GASB 87, government organizations need a better lease management solution

4 min read - Over the past few years, the corporate world has worked through achieving compliance with lease accounting standards for real estate and assets. Adherence to ASC 842 and internationally, with IFRS 16, has been a challenging journey for many. Now it’s…

5 key areas for governments to responsibly deploy generative AI

Judicial systems are turning to AI to help manage vast quantities of data and expedite case resolution

Putting citizens at the center of government services with AI

What can AI and generative AI do for governments?

UK Government tests frictionless trade models with Ecosystem of Trust pilots

Five recommendations for federal agencies to use the cloud to accelerate modernization

Tech is evolving, so must the ecosystem

How AI and automation are helping America’s Internal Revenue Service better serve we the people

Driving government innovation with better customer satisfaction

Driving government innovation with better customer satisfaction

Let’s build a new era of sustainability

Data is key to intelligent asset management

To comply with GASB 87, government organizations need a better lease management solution

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