How is AI being used in manufacturing?
15 November 2024
Authors
Matthew Finio Content Writer, IBM Consulting
Amanda Downie Editorial Content Strategist, IBM
How is AI being used in manufacturing?

Artificial intelligence (AI) is transforming the manufacturing industry by enhancing efficiency, precision and adaptability in various production processes, particularly within the context of Industry 4.0

Applying AI technologies, such as machine learning, computer vision and natural language processing (NLP), improves various aspects of production processes. AI can analyze large volumes of data from sensors, equipment and production lines to optimize efficiency, improve quality and reduce downtime. By using algorithms to identify patterns in data, AI can anticipate potential issues, suggest improvements and even autonomously adapt processes in real-time.

One of AI’s most impactful applications is in predictive maintenance. AI systems analyze data from sensors on machinery to forecast failures before they occur, reducing unexpected downtimes and maintenance costs. AI also powers advanced quality control through computer vision systems, which scan products in real time to identify defects.

Generative AI (gen AI) creates new content like text, images and code by learning patterns from data and previous prompts. In industry, it has a variety of uses for product searches, document summarization, customer service, call processing and more. Designing and prototyping applications helps engineers explore new design options quickly and adapt to changing production needs. In supply chain management, gen AI is used for content generation, scenario modeling and advanced automation that enhance flexibility and communication within the supply chain. 

AI in manufacturing extends beyond automation to support real-time decision-making. This role is part of what is often called “smart factories” or "smart manufacturing,” both synonymous with Industry 4.0. This advanced approach to production uses a combination of connected technologies, real-time data analytics and AI to create flexible, efficient and highly automated manufacturing systems. AI monitors ongoing production processes and adjusts without prompting, which maximizes productivity and reduces waste. These systems revolutionize the way companies manufacture, improve and distribute their products. 

AI is also at the heart of the growing trend of human-robot collaboration. Traditional industrial robots often require close supervision and controlled environments, but the new generation of AI-powered collaborative robots, or cobots, can work safely alongside humans. Cobots take on repetitive or strenuous tasks while employees focus on more complex and creative work.

Together, these AI applications propel manufacturing toward smarter, more adaptive and sustainable practices. Such benefits make the power of AI a valuable asset in modern manufacturing.

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AI in manufacturing use cases

AI is transforming every aspect of manufacturing, enabling more intelligent, more efficient and more flexible operations. Key AI use cases for AI in manufacturing include:

Digital twin technology

AI is used to create a virtual replica of processes, production lines, factories and supply chains. These digital twins are used to simulate, analyze and predict performance in real time. By digitally mirroring the real world, digital twins allow manufacturers to monitor and optimize operations without needing to intervene directly on the physical asset. Digital twins rely on data from Internet of Things (IoT) sensors, programmable logic controllers (PLCs), deep learning and AI algorithms. These technologies constantly update the digital model with live data, offering an accurate and up-to-date virtual representation.

Cobots

Collaborative robots (cobots) are specifically designed to work alongside human workers, enhancing productivity and safety while handling repetitive or physically demanding tasks. For example, electronics manufacturers use cobots for precise component placement, significantly improving both efficiency and accuracy in the assembly process. Cobots represent a significant advancement in automation, bridging the gap between human capabilities and machine precision.

Predictive maintenance

AI analyzes sensor data from machinery to forecast failures before they occur. By using a digital twin to assess patterns in equipment behavior and performance, these systems can alert operators about potential issues early, allowing them to prevent breakdowns before they escalate. Automobile manufacturers, for example, employ predictive maintenance on assembly-line robots, significantly reducing unplanned downtime and resulting in substantial cost savings. This approach also allows manufacturing companies to plan maintenance during nonpeak hours to minimize disruption to production schedules.

Custom manufacturing

AI enables manufacturers to offer mass customization, allowing products to be tailored to individual customer preferences without slowing down production. By integrating AI into the design process, companies can quickly adapt designs based on real-time consumer feedback. For instance, clothing manufacturers use AI algorithms to personalize products, allowing customers to choose designs that meet their specific tastes​. This flexibility enhances customer engagement and satisfaction.

Generative design

AI-driven generative design technology explores a wide array of design options based on parameters such as materials and manufacturing constraints. This product development process accelerates the design cycle by allowing manufacturers to quickly evaluate multiple iterations. Generative AI design tools are already in use within various industries, particularly in aerospace and automotive, where companies use them to create optimized parts. While the technology is established, its full potential is still being explored within the evolving ecosystem of modern manufacturing.

Factory in a box

The "factory in a box" concept uses modular, self-contained manufacturing units that can be quickly deployed to various locations. Equipped with AI-driven automation, IoT sensors and real-time data analytics, these units enable flexible, localized production. This allows companies to bring manufacturing closer to demand, reduce logistics costs and rapidly respond to changing needs. Some industries—like electronics, automotive and pharmaceuticals—are currently experimenting with these portable units. The concept’s full potential lies in future advancements in automation, modular design and data integration, which will make it a scalable, mainstream solution. 

Quality control

AI enhances quality control processes by employing computer vision and machine learning (often supported by a digital twin) to identify defects in real time. These systems analyze images of products as they are manufactured, flagging inconsistencies or faults with greater accuracy than human inspectors. For instance, electronics manufacturers use AI-driven quality control to help ensure that components meet strict specifications. These checks leading to improved product quality, reduced waste and increased customer satisfaction.

Supply chain management

AI optimizes supply chains by analyzing vast datasets to predict demand, manage inventory and streamline logistics. When paired with a digital twin, AI can create a virtual model of the entire supply chain, allowing manufacturers to simulate and predict disruptions or resource shortages in real-time. Machine learning is used for demand forecasting and the automation of procurement processes, helping ensure manufacturers have the right materials at the right time. Also, AI-driven order management systems can track and optimize order fulfillment, ensuring timely delivery. For example, food manufacturers use AI to optimize their supply chains by anticipating seasonal demand changes, allowing them to manage resources efficiently and reduce waste. This capability enhances overall operational efficiency and responsiveness to market dynamics.

Inventory management

AI optimizes inventory levels by analyzing data to predict stock needs and automate replenishment. By forecasting demand and monitoring inventory in real-time, manufacturers can maintain optimal stock levels, reducing carrying costs and improving cash flow. Food and beverage manufacturers, for example, use AI-powered systems to track ingredient usage in real time. They can forecast future needs based on production schedules, season and past trends. This helps avoid potential production bottlenecks but also reduces waste from overstocking.

Energy management

AI systems monitor energy usage in real-time to identify inefficiencies. These systems can recommend adjustments that reduce energy costs and minimize environmental impact. For example, electronics manufacturers use energy management AI solutions to optimize their operations. This efficiency results in significant cost savings and lower carbon footprints​.

Workforce management

AI aids in workforce planning and management by analyzing employee data to optimize shifts and improve productivity. These systems can assess factors like workload, employee performance and skill sets to create efficient schedules. Manufacturers use this AI capability to manage their labor force effectively, helping ensure that skilled workers are allocated where they are needed most​.

Product and spare parts search

Generative AI helps customers find products when they don’t know exact names or codes. Customers can describe desired features, and AI translates this into an effective search query. It can also generate detailed product descriptions, enhancing search accuracy through semantic understanding.

Document search and summarization

Generative AI transforms document handling in manufacturing by enabling efficient search and summarization. Instead of manually sorting through technical drawings, reports and records, AI processes large volumes of documents to identify patterns and summarize key information. This approach speeds up retrieval, presenting complex information in clear, accessible formats.

Manufacturing-adjacent areas

Generative AI is also useful for areas that support the manufacturing process such as ticket handling, call handling, market research and the creation of product descriptions, maintenance schedules and instructions.

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Benefits of using AI in manufacturing

Beyond the use cases above, AI can offer additional, far-reaching benefits to the manufacturing sector.

Increased efficiency: AI-driven automation accelerates production by taking over repetitive tasks, reducing human error and optimizing workflows. With integrated systems, processes become more streamlined—from raw materials to finished products—minimizing manual intervention and allowing for “hands-off” manufacturing.

Cost reduction: Automation, predictive analytics and improved quality control all contribute to significant cost savings. AI reduces labor and maintenance expenses, lowers waste and optimizes energy consumption, delivering a leaner, more cost-effective production environment.

Improved decision-making
: AI processes data in real time, empowering managers to make informed, data-driven decisions. Digital twins allow manufacturers to simulate production scenarios, minimizing risks and improving decision-making processes by testing outcomes before full implementation.

Increased safety: Collaborative robots (cobots) equipped with AI can handle strenuous or hazardous tasks alongside human workers, enhancing workplace safety. Smart systems and AR-guided workflows further support safe and precise task completion, minimizing risks to human employees.

Sustainability: AI’s ability to optimize resource allocation, reduce energy use and limit waste contributes to environmentally friendly manufacturing practices. Components with self-monitoring sensors help minimize maintenance needs, contributing to a lower environmental impact.

Innovation and competitive advantage: With faster prototyping, generative design and digital twin simulations, AI empowers manufacturers to innovate quickly and efficiently. By reducing time-to-market and supporting more advanced product designs, AI helps companies stay competitive and responsive in a rapidly evolving industry landscape

Challenges of using AI in manufacturing

Using AI in manufacturing presents several challenges, including:

Data quality and availability: AI relies on high-quality data, but manufacturers often lack the clean, structured and application-specific data needed for reliable insights. This is especially true in areas like quality control, where incomplete defect data can impact model accuracy​.

Operational risks: Manufacturing requires high accuracy and reliability, yet some AI models, such as generative AI, are still maturing. Current models can lack the precision needed in production environments.

Skills shortages: There’s a scarcity of professionals with expertise in AI, data science and machine learning. This shortage makes it challenging for companies to fully use AI without investing in workforce development​.

Cybersecurity concerns: AI integration increases digital connectivity, opening more potential points for cyberattacks. Manufacturers need advanced cybersecurity measures to protect sensitive systems​.

Change management: Virtually 100% of organizations surveyed deemed at least some level of impact from AI and automation.1 Integrating these technologies can meet resistance from employees concerned about job security. Clear communication and retraining can help ease this transition​.

Implementation costs: AI adoption requires a large upfront investment in technology and infrastructure, which can be a barrier, especially for smaller companies​.

Footnotes

1 Reimagining human potential in the generative AI era, IBM Institute for Business Value report, originally published 03 September 2024.

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