EDI, which stands for electronic data interchange, is the intercompany communication of business documents in a standard format. The simple definition of EDI is a standard electronic format that replaces paper-based documents such as purchase orders or invoices. By automating paper-based transactions, organizations can save time and eliminate costly errors caused by manual processing.
In EDI transactions, information moves directly from a computer application in one organization to a computer application in another. EDI standards define the location and order of information in a document format. With this automated capability, data can be shared rapidly instead of over the hours, days or weeks required when using paper documents or other methods.
Today, industries use EDI integration to share a range of document types — from purchase orders to invoices to requests for quotations to loan applications and more. In most instances, these organizations are trading partners that exchange goods and services frequently as part of their supply chains and business-to-business (B2B) networks.
All EDI transactions get defined by EDI message standards. It is vital to have proper governance processes for data quality. When information is missing or in the wrong place, the EDI document might not be processed correctly.
In general, there are two basic types of EDI transmission:
EDI internet transmission protocols include Secure File Transfer Protocol (SFTP), Applicability Statement 2 or AS2, an HTTPS-based protocol, Simple Object Access Protocol (SOAP) and others. EDI data elements include items such as sender ID and receiver ID. Data segments combine two or more related elements to give them greater meaning. For example, FNAME and LNAME can combine to form CUSTOMERNAME. Envelopes structure different types of data and carry the sender and receiver address information. EDI document flow or message flow describes the movement of EDI messages to various inbound and outbound addresses and departments to execute a business process or transaction.²
“As many as 20% of our B2B transactions were producing an error before we began using IBM Supply Chain Business Network. We have fewer errors now — for example, we used to have issues with transfer orders because a client would submit a wrong code, which was painful for our client service team. It happens probably 80% less now because all of that used to be done manually.” Read what other EDI managers tell IDC about how they drive strategic value with IBM Sterling Supply Chain Business Network.
EDI transactions are essential to B2B processes and continue to be the preferred means to exchange documents and transactions between businesses both small and large.
There are five key business benefits that EDI technology delivers through automation and B2B integration:
For large organizations, EDI enables standards to be instituted across trading partners to achieve benefits consistently. For smaller organizations, adherence to EDI offers greater integration with larger firms that have big budgets and strong influence.
For some enterprises, EDI can be difficult to implement. One reason is the need to keep pace with shifting government regulations, standards and updates. It is also inherently complex, as it needs to accommodate the complexities of global business needs. For example, each trading partner in a B2B network can present individual requirements. Even though two partners may agree on which EDI document to use, each can have unique formatting requirements that need to be supported. These factors, and others, have led many organizations to outsource their EDI solutions.
Whether in-house or outsourced, there are some basic conditions, capabilities and resources needed to implement EDI effectively. In addition to factors such as agreement on document types, secure transmission methods, and requisite hardware and software, an effective EDI implementation should consider:
Translation or mapping software
This type of transformation software takes fields such as names, addresses, currency amounts, part numbers and quantities, and maps them from business application formats into standardized documents and vice versa.
Batch enveloping or de-enveloping capabilities
These capabilities support large EDI message batches by enabling senders and receivers to wrap and unwrap transactions. The transactions can then be grouped from or split into several divisions or areas of a trading associate’s business.
Message routing mechanisms
After a message is de-enveloped, routing mechanisms are required to sort the messages for different groups and deliver them to the appropriate targets. Message transformation may also be required to get the message into the correct format for its destination.
Trading partner agreements (TPA)
TPA clarifies terms and conditions, establishes standards for business documents and defines communications and business protocols between trading partners.
Consider this scenario: a chargeback related to a damaged shipment is triggered using an EDI 214 document — a Transportation Carrier Shipment Status Message. The material in the shipment is unusable or unsaleable. Disputes will most likely arise based on the chargeback.
In future supply chains, EDI will be the core document exchange capability to support innovations such as the Internet of Things (IoT), blockchain and artificial intelligence (AI)³. Future EDI will use:
Coastal Pacific seamlessly migrated 3.5 million EDI transactions to IBM B2B Integrator, cutting manual administration requirements and avoiding a four-fold increase in EDI headcount.
Greenworks saw 40% IT cost savings by putting EDI into the hands of customer service, giving business users and staff fast insight into order status.
MISUMI accelerated order entries from customers that don’t use EDI by converting faxes, phone calls and email-based files into EDI-formatted files.
Saint-Gobain saved 92% per line order and can now receive documents 24 hours a day, every day of the week by using EDI over manual processes.
Streamline supply chain execution through seamless and secured any-to-any frictionless connectivity, built to scale with embedded AI to detect anomalies before disruptions occur.
Consolidate all your complex B2B and EDI integration and processing on a single, security-rich gateway built on hybrid-cloud technology.
Reduce the time and resources required to onboard new partners while managing and maintaining existing partners.
Automate complex transformation and validation of data between different structured and unstructured formats and industry standards at enterprise scale without coding.
Digitize and automate supply chain transactions with non-EDI suppliers and customers to reduce errors and save time by converting paper, fax and phone-based transactions into EDI format.
Transform non-structured documents such as faxes, emails and PDFs into an efficient EDI format with conversion services.
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2 "EDI and B2B basics, (link resides outside ibm.com)" Sriniedibasics, 20 Aug 2011
3 "The future of EDI: An IBM point-of-view (PDF, 490 KB)" IBM Watson Supply Chain, Oct 2018