IBM Sterling Transaction Manager

Digitize and automate your manual B2B transactions to save time and money

Woman looking at the tablet in storage shed

B2B transactions solution

IBM Sterling Transaction Manager provides a user-friendly web portal that automates manual B2B transactions. This helps save time and money by reducing errors, cutting costs, and improving customer satisfaction with non-EDI suppliers, customers and other trading partners.
This secure solution delivers a customizable B2B transaction management platform to easily digitize B2B transactions, onboard new partners, and foster deep visibility across B2B transaction lifecycles.
Features
EDI standards compliance

Benefit from user-friendly web portals and any-to-any data file translation services to easily comply with EDI standards without needing EDI expertise.
Direct upload and download

Upload and download large Excel files directly through a web application and have the data validated according to your rules in real time.
Visibility tools

Gain access to IBM Sterling Business Transaction Intelligence Basic – AI-embedded visibility tools.
Cost sharing

Share the cost of eliminating manual processes with your suppliers.
Document choreography

Ensure compliance with established business rules and processes by enforcing document choreography at document and process levels.
Multiple language support

Support multiple languages, including English, German, French, Spanish and Chinese.

Product options

 

IBM Sterling Supplier Transaction Manager
Create and exchange B2B documents (PO, POA, ASN, invoice) with your non-EDI-enabled suppliers through a security-rich, customizable website

IBM Sterling Customer Transaction Manager
Digitize the sales order process among non-EDI-enabled customers by automating purchase orders to back end systems. With the simple catalog interface feature, you can build a single seller B2B site or a multi-vendor marketing place with ease

Use cases

IBM Sterling transaction manager dashboard
Automate and digitize B2B transactions
  • Reduce errors and improve data quality 
  • Improve response times to transaction inquiries and boost customer satisfaction
  • Reduce staff time required to handle manual transactions
IBM Sterling transaction manager inbox
Quickly and easily onboard non-technical trading partners
  • Get faster time to revenue
  • Drive 100% trading partner participation in automated B2B transaction exchange
  • Reduce staff time required to onboard new trading partners and seamlessly manage those partner relationships
IBM Sterling transaction manager search
Gain unified visibility across supply chain partner transactions
  • Eliminate visibility blind spots resulting from manual processes
  • Get earlier visibility into issues and anomalies to proactively mitigate risks or issues
IBM Sterling transaction manager dashboard
Automate and digitize B2B transactions
  • Reduce errors and improve data quality 
  • Improve response times to transaction inquiries and boost customer satisfaction
  • Reduce staff time required to handle manual transactions
IBM Sterling transaction manager inbox
Quickly and easily onboard non-technical trading partners
  • Get faster time to revenue
  • Drive 100% trading partner participation in automated B2B transaction exchange
  • Reduce staff time required to onboard new trading partners and seamlessly manage those partner relationships
IBM Sterling transaction manager search
Gain unified visibility across supply chain partner transactions
  • Eliminate visibility blind spots resulting from manual processes
  • Get earlier visibility into issues and anomalies to proactively mitigate risks or issues
Our web portal helps us integrate with hundreds of small freight companies quickly and cost-effectively — supporting our continued growth.
Tiffany Jacobs EDI / PI Manager Southwire Company
In total, we estimate that our automated invoicing process saves more than 40 hours per week across the department.
Tiffany Jacobs EDI / PI Manager Southwire Company

Resources

IBM Supply Chain Business Network

Capitalize on proactive B2B process management to reduce errors and manage your document delivery process times.

 IBM Data Exchange Maturity Assessment

Assess your company’s Data Exchange Maturity to see how you can lower costs and improve efficiency.

 Expert blog

Gain new perspectives and get expert guidance.

 Community

Get technical tips and insights from others who use this product.
Take the next step

See how IBM Sterling Transaction Manager can help your business succeed.
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