IBM Sterling Transaction Manager

You can’t build a smarter supply chain on manual processes

Approximately two-thirds of companies still use email, phone, fax and postal mail for exchanging B2B transactions with at least 30% of their business partners, according to the Aberdeen Survey sponsored by IBM, "Manual Documents Processing Pain Points."

IBM Sterling Transaction Manager provides a user-friendly web portal that automates manual B2B transactions. This helps save time and money by reducing errors, cutting costs, and improving customer satisfaction with non-EDI suppliers, customers and other trading partners.

This secure solution delivers a customizable B2B transaction management platform to easily digitize B2B transactions, onboard new partners, and foster deep visibility across B2B transaction lifecycles.

Product options

• IBM Sterling Supplier Transaction Manager: Create and exchange B2B documents (PO, POA, ASN, invoice) with your non-EDI-enabled suppliers through a security-rich, customizable website.
• IBM Sterling Customer Transaction Manager: Digitize the sales order process among non-EDI-enabled customers by automating purchase orders to back end systems. With the simple catalog interface feature, you can build a single seller B2B site or a multi-vendor marketing place with ease.

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Automate and digitize B2B transactions with suppliers and customers

• Reduce errors and improve data quality 
• Improve response times to transaction inquiries and boost customer satisfaction
• Reduce staff time required to handle manual transactions

Quickly and easily onboard non-technical trading partners

• Get faster time to revenue
• Drive 100% trading partner participation in automated B2B transaction exchange
• Reduce staff time required to onboard new trading partners and seamlessly manage those partner relationships

Gain unified visibility across supply chain partner transactions

• Eliminate visibility blind spots resulting from manual processes
• Get earlier visibility into issues and anomalies to proactively mitigate risks or issues