With purpose-built generative AI (gen AI) agents and assistants, you can easily customize and integrate them into your existing workflows
IBM AI agents and assistants combine gen AI and automations to simplify information access. This enables them to tackle increasingly complex, multi-step tasks, automating routine and complicated workflows for employees and customers.
Our AI agents and assistants are designed for high-impact use cases, driving significant value by helping to improve productivity, customer experience, application modernization and IT operations. They’re open and compatible with your existing systems and models.
Unlock new levels of productivity
Enable business users to delegate common and complex tasks by using natural language and help them deliver better decisions and outcomes.
Empower everyone in the organization to build and deploy better virtual agents to deliver consistent and intelligent results.
Accelerate developer productivity and onboarding, support application modernization and IT automation.
See how organizations achieved new levels of productivity and customer service with AI assistants:
Water Corporation, with IBM Consulting®, migrated its SAP infrastructure to the AWS cloud. This led to cost savings, reduced carbon emissions and a more flexible system due to automation and AI, enhancing operational efficiency.
This leading US property and casualty insurance provider improved developer productivity by using a purpose-built AI coding assistant. This reduced the time for a developer to understand the application and its dependencies by 80%.
This capital city is using a ‘multi-chatbot’ to combine capabilities and data from 6 healthcare and social services, tearing down siloes to deliver intuitive citizen services more efficiently.
This major US hair care franchise is aiming to grow its workforce by 30% and improve employee productivity and engagement by using responsible AI and intelligent automation.
This large retailer of recreational vehicles reimagined its customer experience by using an AI assistant named Arvee, which helped to increase customer engagement by 40% and agent efficiency by 33%.
This R&D firm with a bold mission to revolutionize food production and sustainable agriculture uses AI assistants to help automate and optimize workstreams, such as customer onboarding, project management and expense reporting.
Learn about popular real-world use cases, the qualities of a good AI conversationalist, implementation best practices and current trends.
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