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From prototype to production: build the agentic enterprise with IBM webMethods Hybrid Integration

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95% of AI pilots stall

Organizations everywhere are betting on AI agents to supercharge growth. CEOs are investing aggressively, yet 95% of AI pilots stall before reaching production.¹

Standalone agents aren’t enough. Scaling requires real-time access to enterprise systems, strong governance and a trusted platform that bridges experimentation with adoption and trust through strong governance.

With IBM webMethods® Hybrid Integration, you don’t just experiment, you operationalize AI.​

IBM ushers in a new era of enterprise AI by starting Agentic AI Innovation Center in Bengaluru

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Agentic enterprise for growth​

An agentic enterprise is one where AI agents are embedded across workflows to automate tasks, decide and collaborate with humans—driving productivity and innovation.

Imagine a workforce where humans and AI agents work side by side:

  • AI agents automate tasks, monitor complex systems and resolve issues proactively.
  • Employees are freed to focus on strategy, creativity and innovation.
  • Businesses accelerate growth without adding complexity or risk.
Simple illustration describing an agentic enterprise, with profile and robot icons
AI agents can be deployed throughout the organization:
  • HR agents simplify employee services.
  • IT agents accelerate helpdesk resolution and monitoring.
  • Finance agents streamline approvals and reporting.
  • Customer service agents deliver faster, more personalized experiences.

AI agents must securely use the latest AI models, as well as enterprise data and functionality. Early agent experiments have relied on innovation through better AI models. But to truly innovate and differentiate, companies need to be able to use the existing enterprise assets in agents.

Integration is the connective tissue that allows agents to work with enterprise data and functionality. Trust can be created by appropriate governance. This aspect comprises governance of the AI models, but also governance over access to enterprise systems.

Realizing the agentic enterprise vision with IBM

To realize this vision, companies need to focus on three critical capabilities.

Agentic AI

Using agentic frameworks to build new AI agents efficiently.

Integration

Ensuring that AI agents can access enterprise data and functionality. Investments in a composable enterprise architecture are fully used, existing APIs and integration flows are reused. iPaaS​ is used to expose existing assets for agent consumption (with MCP support as well as, for example, simplified data models).

Governance

Ensuring companies can trust AI agents with access to critical enterprise systems by governing both the models they use and the systems they touch—delivering end-to-end traceability, security and compliance. Our AI Gateway governs an agent’s access to large language models (LLMs); our MCP Gateway governs the agent’s access to enterprise systems.​

Simple illustration describing AI agent building framework
IBM AI agent building framework

IBM webMethods Hybrid Integration is the foundation for this shift, providing access to enterprise data and functionality through integration and enforcing governance. This approach offers enterprises the tools to transform isolated AI pilots into a resilient, AI-powered operating model. 

IBM agentic enterprise architecture

At the heart of IBM’s approach is a layered architecture that unites:

  • Agent layer: Specialized agents for integration, monitoring, troubleshooting and knowledge.
  • Governance layer: AI Gateway and MCP Gateway ensuring transparency, compliance and control, when agents access enterprise systems.
  • Integration layer: APIs, events and Model Context Protocol (MCP) for secure, standardized connectivity.

IBM combines AI, integration, governance and catalog into a single, trusted platform.

Simple illustration describing the IBM agentic enterprise architecture framework
IBM Agentic Enterprise Architecture
Build your agentic enterprise IBM webMethods Hybrid Integration watsonx Orchestrate® watsonx.ai® watsonx.governance®
Footnotes

¹Challapally, Aditya, Chris Pease, Ramesh Raskar, and Pradyumna Chari. The GenAI Divide: State of AI in Business 2025. MIT NANDA, July 2025.​​