What is the IBM Client Center Lagos?

What is the IBM Client Center Lagos?

Thousands of forward-thinking businesses are engaging with the IBM Client Center Lagos in Nigeria each year learning how their business can stay competitive by embracing the latest technologies in Cloud Computing, IBM Watson, Security and of course much more.

In addition to the business meetings in site, the IBM Client Center Lagos being part of an extended network of IBM Client Centers offers many digital offerings in the web, social media and the IBM Virtual Client Center to enhance the experience and always, with your business mind.

For further information, please see below.
We look forward to welcoming you to IBM Client Center Lagos.

Solutions

IBM Cloud Private (ICP)

IBM Cloud Private is a private cloud platform for developing and running workloads locally. It is an integrated environment that enables you to design, develop, deploy and manage on-premises, containerized cloud applications behind your firewall.
ICP offers the benefits of a public cloud, including rapid deployment and scalability plus ease of use and elasticity, but also provides greater control, increased performance, predictable costs, tighter security and flexible management options for our clients. More benefits of ICP includes

  • Control and security: Meet strict needs with more resource control and data isolation.
  • Speed and scalability: Quickly deploy and scale resources to meet fluctuating demands.
  • End-to-end development: Build and test in a protected environment that mirrors the production environment.

Intelligence Operations Center (IOC) for Emergency Management

IBM Intelligent Operations Center integrates systems providing visibility into overall city, and underlying agency status, and helping optimize operational efficiency. Integrated data visualization, real-time collaboration, and deep analytics help city agencies prepare for problems, plan for growth, and coordinate and manage response efforts. As a result, leaders can effectively deliver services in a more sustainable fashion, enhancing the ongoing efficiency of city operations while protecting citizens and driving economic growth.

Watson Assistant

Customer service agents are overloaded with the same frequently asked questions and repetitive business processes that make it harder to deliver exceptional customer service.
The chatbot is an enterprise artificial intelligence (AI) assistant that assist our clients to reduce costs and improve efficiency by letting Watson automate responses to common customer service questions, it also helps businesses enhance brand loyalty and transform their customer experiences by delivering real-time proactive and personalized services while ensuring data privacy.
The cognitive chatbot interacts with customers and returns answers quickly by applying natural language processing (NLP) and deep learning techniques to recognize and extract the intent, context and meaning behind inquiries. Some of the benefits of IBM Cognitive Chatbot includes

  • Improved customer satisfaction: Answer the most common customer queries in the very first interaction.
  • Natural Language Understanding: Watson’s ability to understand end user questions in natural language enables an intuitive and human friendly interface for customers.

IBM Client Centers Discovery Program

IBM Client Centers Discovery Program

Bringing IBM expertise (Blockchain, Internet of Things, Watson and others) directly to you.

A series of webinars, hosted in the IBM Virtual Client Center Auditorium, where you will discover how to leverage the Subject Matter Expertise in this unique network of IBM Client Centers. To register for a webinar, please click on the relevant link below. After the launch date, webinars are available on demand.

On Demand Webinars

IBM Virtual Client Center

The IBM Client Center Network on the Digital world

In much the same way as our physical client centers, which are spread around the world, bring IBM's expertise and showcase it in front of visitors, the same applies in the digital world. An IBM Virtual Client Center has as its principal role, the bringing of IBM's expertise in a digital environment

As IBM has already invested up-front in the design of the IBM Virtual Client Center, anyone including clients and partners can take advantage of the full access to the virtual center including running their own webinars, without having to incur substantial initial set-up costs.

Access a World of Knowledge

Visit our IBM Client Centers by clicking on the listed country names.

Enjoy also the Virtual tour - 360°.

Amazing Experience!




Middle East & Africa

Kenya

Morocco

Casablanca

Nigeria

South Africa

Johannesburg

Turkey

United Arab Emirates

Rooms & Facilities

Our modern rooms are well equipped with HD projectors, white screens, flip charts and pin boards – variable setup options are also possible.

Entrance and Reception Area

The center is designed with a very spacious open area fit for a work break with a cozy setting that overlooks the lagoon creating a very relaxing environment for lounging.

Smarter City Command Centre

Capacity: 19

Room Style: Theatre style

Features:

  • 4 dedicated machine sources in place
  • 1 guest input source defined
  • Ceiling speaker audio system
  • Seats 19 clients in theatre style
  • 12 (4x3) 46 inch HD Media wall
    Media wall can display:
    • 1 image (12)
    • 2 images (2 x 6, 2 x 6)
    • 3 images (1 x 9, 3 x 1)
    • 3 images (3 x 1, 1 x 9)

Open Area

 

IBM - Portable Modular Data Centre

Cloud Infrastructure Capabilities

Abuja

Large Executive Briefing/Conference Room A

Capacity: 16

Room Style: Boardroom Style

Kumasi

Small Executive Briefing/Conference Room B

Capacity: 10

Room Style: Boardroom Style

Benin

Engagement Room C

Capacity: 7

Monrovia

Engagement Room D

Capacity: 9

Room Style: U Shaped

Awka

Engagement Room E

Capacity: 6

Room Style: Roundtable style

Greenville

Engagement Room F

Capacity: 14

Room Style: Boardroom setting

Kenema

Classroom G

Capacity: 28

Room Style: Classroom setting

  • Video and teleconference
  • Flipcharts
  • Ceiling Speakers Audio System

Accra

Classroom H

Capacity: 25

Room Style: Classroom setting

  • Video and teleconference
  • Flipcharts and Ceiling Speakers Audio System