Creating a Consistent, Profitable Omni-channel Experience

It is generally accepted that Omni-channel is the future for B2B and B2C businesses alike. Today, however, only 16 percent of companies are able to serve multiple channels profitably*. Are you one of the profitable? A key reason for this problem is that often order fulfillment systems are not integrated with other critical systems. What’s […]

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Insights From The Gartner Magic Quadrant

How easily does your business integrate with others? How connected are you to your trading partners and cloud services providers? What about mobile and Internet-enabled devices? When enterprises streamline these types of communications and connections, they can gain a significant strategic advantage. In today’s information-driven economy, efficient data exchange between businesses is key to success, […]

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Independent Research Firm Finds Commerce Market Growing; IBM Named a Leader

This week, Forrester Research, Inc., announced a new report on e-commerce solutions.  The Forrester Wave: B2C Commerce Suites, Q3 2012 report found that commerce technology investment remains strong, with 56% of companies reporting plans to increase spending by 5% or more, and 18% of companies plan to increase spending by at least 20% in 2012 […]

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Commerce zone launched on developerWorks

I am pleased to see the launch of the Commerce zone on developerWorks for B2B & Commerce products and solutions. IBM developerWorks is the industry-leading and award-winning technical resource and professional network for the developer community. Four million developers, IT professionals, and students in 195 countries use developerWorks each month to learn about advances in […]

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Is your EDI Value Added Network (VAN) provider holding you hostage?

What if you were unhappy with your cell phone service provider’s coverage, customer support, rates, or simply their overall level of service?  If you are like me, you would find a new carrier; one you feel more comfortable with and which delivers the level of service you deserve.  But now that service provider informs you […]

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B2B Integration on Cloud: A Game-Changer in Smarter Commerce

The use of mobile and social networking technologies is influencing every industry. Changes in shopping and buying behavior can have a ripple effect through the entire supply chain, presenting obstacles to companies that have never faced such a dynamic environment. How can they compete when the rules of the game are changing all the time? […]

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