Industries
Discover how IBM's breakthrough technologies are transforming industries with smarter ways to do business, new growth opportunities and strategies to compete and win.
Open Banking: Cross-industry use cases
The two most common use cases associated with the Payment Services Directive II (PSD2) and Open Banking are account aggregation and payment initiation – typically talked about in the context of benefiting a third-party provider (TPP). However, we know that the ripples of PSD2 are not just limited to the financial services industry. Other industries […]
How AI is transforming the e-commerce customer experience
As little as ten years ago, most of us did not yet own a smartphone. The idea of self-driving cars, drones and augmented reality devices still seemed like the notions of far-fetched science fiction. Fast forward a decade, and few could have predicted how quickly the pace of innovation and change would increase. From Amazon […]
Open Banking: Cross-industry use cases
The two most common use cases associated with the Payment Services Directive II (PSD2) and Open Banking are account aggregation and payment initiation – typically talked about in the context of benefiting a third-party provider (TPP). However, we know that the ripples of PSD2 are not just limited to the financial services industry. Other industries […]
What can government learn from Wimbledon’s one chance to deliver?
In this third and final blog post on what government can learn from Wimbledon, I discuss how Wimbledon uses cloud to meet huge fluctuations in demand for its digital platforms and how it ensures its services are accessible for fans throughout The Championships. My previous posts in this series explore innovating fabulous services and use […]
Emerging Tech at SW19
IBM Technology Garden Every year, IBM has a Kiosk at Wimbledon where members of the public can come in and find out what we do to support The Championships as well as how some of the IBM technology we use works. For 2019, IBM have partnered with a data visualisation studio to build “The IBM […]
What can government learn from Wimbledon’s AI video highlights?
In part one of this series of three blog posts, I explored how IBM and Wimbledon innovates to deliver a fabulous digital experience for fans. In this second part, I look at what government can learn from Wimbledon’s use of artificial intelligence (AI) in automating the video production of match highlights. Automating video production Consumer […]
What can government learn from Wimbledon’s fabulous innovative services?
2019 marks 30 years of technology and innovation partnership between IBM and Wimbledon, a relationship underpinned by assured delivery of data and digital experience to millions around the world. Wimbledon has transformed itself into a data driven media organization continually innovating to sustain its position as the world’s top tennis tournament. Using the latest technologies […]
IBM serving up ace AI at Wimbledon 2019
Wimbledon is the tennis tournament every player dreams of winning and one of the highlights in the sporting calendar. As the world’s leading tennis tournament their brand focus is “in pursuit of greatness” demonstrating their continual desire to strive to be the best while also acknowledging that is a continual journey. For the last 30 […]
IBM and the NHS: Working in Partnership
As a new generation of technology is changing our lives there are no shortage of opportunities for technology to revolutionise the National Health Service (NHS). But it’s not just about getting the current systems working better for the 1.4 million NHS staff and over a million patients the NHS sees every day. As I discussed […]
Becoming a data driven government – Part 2
In the first part, I described the motivations for government to be data driven and the challenges to achieving this at enterprise scale. Success factors I see five major areas that need to change for Government departments to become data driven. Skills and culture The most significant change comes when business leaders recognise the advantages […]
Becoming a data driven government – Part 1
22% of governments have adopted cognitive computing by piloting or operating services versus 26% in other industries according to a recent survey by the IBM Institute for Business Value. Cognitive government We have seen Government successfully move on-line in recent years to deliver multi-channel services to citizens, often by using technology platforms. Historic siloed applications […]
AI and Banking: Competing with total trust and zero bias
A recent article in The Times highlighted that only half of UK companies have a clear AI strategy in place. There is huge potential for companies across industries to leverage the power of AI to improve their business. The banking sector is no different. But for all its benefits, what makes AI ethical? How do […]
Blockchain: empowering retailers to forge stronger links with customers
Of all the new technologies that have come to prominence over the past decade, none has received more attention—or more hype—than blockchain. However, it’s only now that the cryptocurrency bubble is deflating that blockchain’s true potential value for businesses is coming into focus. At IBM, one of the key blockchain “centres of gravity” is for […]
Love – 30: IBM and Wimbledon celebrate 30 years of Technical Partnership and Innovation
With the All England Lawn Tennis and Croquet club readying themselves to open the doors for Wimbledon 2019 on July 1st, IBM will be celebrating a three-decade partnership of technological innovation with the world’s most prestigious tennis tournament. Both parties are busy preparing themselves to serve up the best fan engagement experience to date, powered […]
The Future of Breach Preparedness
A crucial element for any organisation’s resilience is the ability to put comprehensive plans and preparation exercises through rigorous real-world scenarios. Scenario planning and training is the norm for the emergency services, armed forces, and airline industry to name a few. Information technology and cybersecurity industries historically have not been at the same level of […]