Citizens Bank’s head of talent management says skills will be the currency of the future

Written by Ashley Patterson | May 15, 2019 | HR and AI, Skills, Talent Pioneers

This story is part of Talent Pioneers, a series of profiles on leaders transforming the future of HR. John Ferguson’s approach to HR at Citizens Bank was not shaped in the boardroom, but in space, on battlefields, and in his heart. It started early when he was a boy who wanted to be an astronaut. ...read more


Can these 10 new HR rules change the future of business?

Written by Ashley Patterson | May 6, 2019 | HR and AI, HR Innovation, Skills

We’re living in an era where businesses are transforming quicker than we can blink. New technologies like artificial intelligence are disrupting the way people work and live. And surviving and thriving in midst of all this change can be tricky for organizations. It’s a wild world out there and the simple truth is that some ...read more


H&R Block’s director of talent acquisition believes strategic HR is critical for business success

Written by Ashley Patterson | May 6, 2019 | HR and AI, Talent Acquisition, Talent Pioneers

This story is part of Talent Pioneers, a series of profiles on leaders transforming the future of HR.  Some people might pick up a book if they want to learn about another culture. Or watch a PBS special. Or maybe just search Wikipedia. Instead, Shari Soper traveled to Bali to better understand Hindu culture — alone. ...read more


The Role for Assessments in a Tight Labor Market

Written by Nigel Guenole and others | May 3, 2019 | Skills, Talent Acquisition

Dr. James Longabaugh also contributed to this article. Assessments based upon rigor and sound science are generally a reliable and valid approach for identifying a qualified shortlist of candidates from a large talent pool. But, in today’s tight labor market, a large talent pool may be a rare luxury. When potential candidates are in short ...read more


Adverse Impact Analysis: Common challenges and possible solutions

Written by Nigel Guenole and others | April 1, 2019 | Diversity and Inclusion, Smarter Workforce

Dr. Jane Wu and Dr. Sheri Feinzig also contributed to this article. Adverse impact is a critical consideration when making decisions about employees. Anyone using tools to assist with decisions – whether traditional assessment methods or newer technologies such as artificial intelligence (AI) – needs to understand what adverse impact is, how to measure it, ...read more


Myths and Facts: AI Is Not Just for Techies

Written by Mariana Saintive Sousa | March 6, 2019 | HR and AI, Smarter Workforce

This is the first in a series of articles about AI myths and facts, and their impact on HR. 2019 marks 11 years since I received my first human resources certification from a global accredited HR professional society. I have learned a lot since then, but I never expected artificial intelligence (AI) would be part ...read more


Rewriting the Rules of HR and Embracing Technology

Written by Louise Raisbeck | February 13, 2019 | Diversity and Inclusion, HR Innovation, Skills...

With more than 25 sessions dedicated to HR topics at the Think 2019 conference this week, where do you begin? Many talent acquisition and management executives started at yesterday’s HR Exchange. They heard from a number of industry experts and HR executives who have rewritten the rules and embraced technology to acquire and retain the ...read more


12 HR Predictions for 2019

Written by Amit Sidhpura | January 31, 2019 | HR and AI, HR Innovation, Skills...

AI in HR was one of the hottest topics of 2018, and it’s likely to dominate again in 2019. I asked several HR analysts and thought leaders what they think this year will hold – AI came up several times, as did personalized experiences, skills development, and inclusion. Predicting the future isn’t easy, but when ...read more


Six Most Popular Smarter Workforce Stories of 2018

Written by Tracy Sullivan | January 28, 2019 | Diversity and Inclusion, HR and AI, Smarter Workforce...

What stories were you, our Smarter Workforce readers, spending time with in 2018? Apparently, you are a well-rounded group because topics across the HR spectrum caught your interest. You made all of our authors feel the love. That’s what we like about you. Based on our calculations, here are the most popular stories published on ...read more